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Florida Pool Patio

Address 4655 SW 71st Ave, Miami, FL, United States
Phone +1 305-590-5263
Hours
Monday9:00am-6:00pm
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Website floridapoolpatio.com
Categories Swimming Pool Contractor, Contractor, Swimming Pool Repair Service
Rating 4.1 9 reviews
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Florida Pool Patio reviews

9
Sort by: date highest rated lowest rated most helpful
Cristina
November 12, 2023 4:57 pm

The job it’s amazing! They are professional, on time and very detailed. Will happily recommend them.

Rey
October 25, 2023 7:48 pm

Claudio was very professional, timely and provided great feedback regarding what my pool needed. Very happy I found Florida Pool Patio. I suspect I will be a long time client.

JD
October 04, 2023 12:46 pm

I had an extremely terrible experience with Florida Pool Patio and feel compelled to share my disappointment with others considering their services. From start to finish, dealing with this company, especially its owner Claudio, was an absolute nightmare.

Firstly, communication with Florida Pool Patio was nothing short of painful. It will appear as if you were pulling teeth to get a response from them. Phone calls and emails often went unanswered, and when they did respond, it was usually days later. This level of negligence and disregard for customer communication is inexcusable.

But the lack of communication was just the tip of the iceberg. When I managed to get through to Claudio, he was dismissive and belittling, displaying a surprising lack of professionalism. It made me feel like my worries were insignificant and that my project wasn't worth it. It is surprising that anyone in the service industry, especially the owner, would treat a paying customer in such a condescending manner.

To make matters worse, the quality of work performed by Florida Pool Patio was far from satisfactory. The final result was riddled with errors and it was evident that shortcuts had been taken. It is clear that Claudio and his team have little regard for the quality of their work and the satisfaction of their clients.

I highly recommend anyone considering Florida Pool Patio to look elsewhere for their pool and patio needs. Communication problems, dismissive attitude, and poor workmanship make this company one to avoid at all costs. Save yourself the headache and frustration by choosing a more reputable, customer-focused company for your project.

Ernesto
September 29, 2023 5:24 am

I recently had the unfortunate experience of dealing with Florida Pool Patio, and I must say it was nothing short of a nightmare. From the moment I met them, I was met with an atmosphere that was far from welcoming.

First and foremost, the owner, Claudio, was nothing short of rude and abrasive. I had some questions about their pool and patio products, and instead of providing helpful information, Claudio seemed more interested in berating me for not being an expert in the field. His condescending tone and dismissive attitude made me feel like an inconvenience rather than a potential customer.

Furthermore, the customer service throughout the visit was abysmal. The staff seemed disinterested in assisting me, and it was clear that they were more interested in chatting amongst themselves than attending to the task at hand. It took an excruciatingly long time to get any assistance, and when I finally did, it was clear that they had no interest in helping me make an informed decision about what to do.

The quality of their products was also a major disappointment. The pool and patio furniture they showed appeared outdated and overpriced. It was evident that the company was more interested in making a quick buck than in providing customers with quality products that would stand the test of time.

In conclusion, my experience with Florida Pool Patio was nothing short of a disaster. From the unpleasant demeanor of the owner, Claudio, to the lackluster customer service and subpar products, I would strongly advise anyone considering doing business with this company to look elsewhere. There are plenty of other reputable businesses in the area that value their customers and provide superior products and service. Save yourself the headache and avoid Florida Pool Patio at all costs.

Ramon
September 11, 2023 9:42 am

I just want to Share my experience with Florida Pool Patio. This company has been super wonderful during our pool build we have had the pool for two years now and no issues. The entire process went very smooth from start to finish. They have a great team to work with, any questions i had they answered promptly. Christopher was always on top of everything. The owner Claudio was super helpful he came to my house personally and showed me how to use my smart pool system step by step, from how to use the water heater, the laminar jets, pool pump and lights etc.

Thank you Florida Pool Patio for this wonderful experience. I will definitely recommend this company to anyone looking to buy a pool. I had several companies come out and they were very reasonably priced i am so glad a chose this company.

Thanks again Ramon

Daniela
August 31, 2023 8:23 pm

The best experience building a Pool. They are reliable and offer an excellent customer service, even after building the pool they have always answer questions and guidance.

Our pool looks amazing, great quality and I will always recommend Florida Pool Patio.

Sebastian
April 16, 2023 1:51 pm

I am thrilled to give Florida Pool Patio and their owner Claudio a 5-star review for the exceptional pool heater installation they recently completed for me. From start to finish, the service provided by this company was top-notch, and I could not be happier with the result.

From the initial consultation, it was evident that Claudio and his team are experts in their field. They took the time to understand my needs and provided me with a range of options for my pool heater installation. Their attention to detail and professionalism were outstanding, and I knew that I was in good hands.

The installation process was seamless, and the team arrived on time and worked tirelessly to ensure that everything was installed correctly. They were respectful of my property and took great care to leave everything clean and tidy after the installation was complete.

The pool heater they installed has been a game-changer for me. I can now enjoy my pool year-round, even on chilly days. The heater is easy to use and maintain, and Claudio provided me with detailed instructions on how to operate it.

Overall, I cannot recommend Florida Pool Patio and Claudio highly enough. Their expertise, professionalism, and attention to detail are second to none, and I will definitely be using their services again in the future. Thank you for the outstanding service!

fabio
March 01, 2023 7:21 pm

This is a Great Company. We were really happy at the end! Everything is on time and we will work again with them if we need to.

Rob
January 24, 2023 5:54 pm

My place has a small backyard with a small pool that required some changes. After months of research I came across Florida Pool Patio (FPP) and was struck by the outstanding reviews. So gave it try.

I met Maria at their offices and she immediately understood what was needed and reassured me FPP would take care of me. And they did!

Only a few days after my visit Paolo came by the townhouse for a closer look, talked to his boss and within days -after agreeing to an estimate- job began. In 4 days, different crews worked really hard (excavation, plumbing, electrical, pavers) to install a new pool pump in a more convenient location of the backyard. Paolo was extremely thorough and had some fantastic suggestions. Maria did not miss a beat and did all the follow through, every day. And the electrical work was simple and clean. When pavers were done, the pool deck looked so much better than before.

Amazing I visited their offices on a Thursday and by next Friday I had a newer, much more silent pool. Cleaned twice by them! Super happy with their work.

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