Frontline Protection Services, Boca Raton FL

This company watches our condo complex, "Milano" in West Palm Beach, and they are horrible. I've lived here for 2 years and have had 2 vehicles towed with no good authorized reason whatsoever. Costing me over 400 dollars total to retrieve them. One was my girlfriends SUV which is clearly and properly marked with Milano parking permit and barcode. The other my 82 year old hospitalized, dementia suffering father's. Which the so called guard here stickers at 11: 35PM and had towed 30 minutes later after midnight to try and warp the rule of "24 hour/1 day" warning. The vehicle had a full sized piece of paper stating Milano my unit number and the condo number. Yet this POS female guard had it towed anyway. Not even giving me one full day notice, and ignoring the paper on the dash. The office is closed here at 11PM you idiots, how could I have gotten a pass. If she had waited 24 hours I could've handled it. Not to mention the towing company complains how rude she is to them on the phone. I will have the board meet to drop this company as they are useless and uncaring

Great Company to work for I've never had any issues the communication staff and pay is more than fair. I love you guys

One of this companies employees, his name is captain Rob, helped me and my dad out of a bad spot. Our car was having issues and was stuck in the road.he was a life saver. Thank you so much!

I’ll start with this. I’ve worked for multiple security companies. Allied, platinum are some of the more known. Frontline has been a pleasure to be apart of. The founder, sandy, one of the few honest people I’ve been around she’s treated me so well I wish she had more exposure to this company. One of the best people she has hired is a guy named Bobby a true professional and I could only see great things for this company.

Wanda, one of frontlines security guards, at my building, gave me another residents package by accident. I thought it was something else and threw it in a closet. A week or so later, Wanda calls me multiple times while I’m home working and does not leave a voice mail. In between calling, she came and pounded on my door, twice! (I did not answer it.) Once bringing a male member of the HOA board with her where she cracked a joke about me while he was asking her my name (for some reason.) and they stood there and laughed outside my door. She even went as far as sending me a notification for a fake package to try to get me to come downstairs at this time. The second time I’m not sure who she brought, but she told them she was calling the police on me. Mind you, I still have no clue why I’m being harassed by these people in my home at this point because Wanda didn’t leave a voicemail. Before the second time pounding on my door, she had sent another security guard outside to see if I was on my balcony, confirming that I’m home, before coming to my door, which I was, attempting to work. After I didn’t answer my door again, she proceeded to call immediately two more times, no voicemail. I finally called back to tell her to quit harassing me. She explains about the package, I told her to never knock on my door again and to leave a voicemail and she threatened to call the police on me AGAIN if I don’t bring the package that again, SHE gave to me. I brought the package down and rightfully went off on her for stalking and harassing me for FIVE HOURS. She told me not to ask her for my packages anymore, lied to another board member and said my phone wouldn’t let her leave a voicemail, yet they left me one as soon as I left and proved her to be lying. Security is supposed to make you feel safe, not harass you in your home! Now I’m being confronted by the HOA president (he’s friends with the owner of this company) like I’m the one that did something wrong, for going off on Wanda for stalking and harassing me and for thinking that just because I’m home or that she has the ability to walk up to my door, that she has access to me or that I HAVE to answer! And now Wanda is claiming I threw the package at her lmao! This is craziness!

Frontline is a great company to work for and the staff are very respectful especially Jenna.
Thank you so much guys and I really appreciated everything y’all did for me. I’m happy to be a part of this company.

When I stepped into that office i said to myself what did I get myself into?
First of all, the office staff was Unprofessional, dirty and angry,
How couldn’t this lady see how filthy she looked? Her yellow top was dirty even pants, was she blind? Or it’s something usual Who’s taking this company serious? I guess the owner (s) and the people who’s desperately looking for jobs

Also I thought fake / real gold teeth were a thing in the 90’’s I was not aware that people were still rocking them especially in the office settings in 2023 tackiness at its finest.

This is a great company to work for its been nothing but an amazing experience due to a well management team. I have a great post with access to the road supervisors when needed and they are always soo helpful!

Frontline security is a great place to start your d license security career. The staff here is very good and is understanding to any situation you may have. The sites you work are not very difficult and you are not just thrown into a location they take the time to train you. 10/10 would recommend.

Excellent company to work for the best security that care for the employees very professional- the owner of company is very nice and easy to get in touch with.

Today was my lucky day!
I met CAptain Rob.
I had been in search for gas for the
Last 2 days! With no luck!
I was on my way to an emergency
Dental appt and on my 3rd gas station of the day again no luck!
I saw Rob on his cell and have to
Believe he knew I was beside myself
He came right over and asked how he could help me. A REAL " Superman" and in minutes I was
Following him to as gas station
that HAD gas.
Then he took me back to where he
Found me as I was not familiar with
The area.
He works for Frontline protective
Services.
He has no idea what great customer service he provided in these trying times. Thank you Captain Rob
You made my day!

Guard who worked post at Somerset dr in Fort Lauderdale north guard gate shift 3 to 11pm, very unprofessional and used profanity to me and my guess. I tried to reach Frontline by phone, but they do not answer same. Goings to report to BBB ASAP