Gables Motorsports, Miami FL

What an extremely unsatisfying and discourage experience at Gables motorsports. After 2 months my side by side is still not ready turns out to be that for lack of communication my case was close with warranty. Try to talk to the manager and no call back no reply to nothing. I would go in and ask for updates and I would get the ran around that the warranty department was not replying and turns out to be that they are waiting on is on the Services department. The mechanic could never give a straight answer grunts and walks away, ignores people when one is trying to talk to him rude and disrespectful. Nothing was ever solved and I ended up pulling my equipment out of there. My side by side came back with a dead battery.

I would strongly suggest making your purchase from somewhere else. I purchased a Jet Ski from here a little over a year ago. I was sold a VIP Service Plan (it was suppose to be like white glove service). The level of service has been amateur at best, the absolute worst. You can request service online - you won’t get a call back. When you get someone on the phone to schedule a service - they don’t call back to actually schedule it or they don’t show up when they say they will. That’s if you’re lucky to get someone from service on the phone. All in all, I’ve wasted 2k on a service package that Gables Motor Sports can not deliver on. The poor service and challenges with service have been going in for over a year now. I requested a service pick up 3-4 months ago (both online and over the phone), I still haven’t gotten a call back.

*****Make your purchase from somewhere that will take care of you after the purchase. ******

Rizzo too care of me. He was very courteous and professional. His calm and no pressure approach was fantastic. Overall my experience was excellent.

Rizo and Yannis were super friendly, professional, very knowledgeable and easy to work with. The whole experience and purchase was stress free and at no point did I feel “pressured” to purchase my bike. The price was extremely fair and they were very accommodating with my needs. I highly recommend Gables Motorsports, you won’t be disappointed, plus they are military friendly!

I bought my bike here for one simple reason…the customer service was on point.

I was actively shopping for a particular bike and Gables Motorsports was like the 4th stop on my list. Rizzo and Hassan were friendly on a: hey neighbor I’ve known you forever type level. Like they didn’t try to sell me anything, they just helped me get information. Afterwards I went to another dealership (which I’ll leave out) and even though that other nameless dealership had the product I wanted, the customer service sucked. I drove back to Gables Motorsports and bought the bike there instead. I highly recommend shopping there for all your motorcycle needs and more.

Was going into the store to look for a good starter bike to learn how an engine works and to disassemble and reassemble it, and was originally going to buy one of the honda dirt bikes on display then Rizzo helped me out and pointed me to the ssr bike which was an affordable bike and a fun starting bike just to play around with. Never really saw myself getting into bikes but now i'm looking towards buying gear and apparell!

My purchasing experience was a good one. Everything was done quickly and smoothly. I will definitely go back when I'm ready to upgrade.

My experience with Gables MotorSports was a great disappointment. I had a recall which I was told would take 3 weeks. Three months later still not done. I mainly spoke with Claudia which kept saying the bike would be done. Not only will I never return to this but do not recommend them to keep there word.

I bought my Ninja 1000 SX from Gables Motorsports and traveled from out of town to pick it up. Anthony and Yannis made this a seamless and pleasant experience. Thanks guys.

Parts, service, accessories, and sales of new bikes and other recreational vehicles. No longer have much of a used vehicle inventory, and non of the bikes have prices printed on them so just look online before showing up.

Called to make an appointment to sell my Zero motorcycle (like new, mint condition. But I have a baby on the way, so it was time to part ways). I knew I’d get more selling private, but didn’t want to go through the hassle.
I made an appointment to meet the mechanic at 2pm on a Wednesday. I arrived and it took them about 45 mins to give me an offer (before seeing the mechanic) of $4k. It’s a low offer, but not unexpected, so I reluctantly agreed.
After waiting 2.5 hours for the mechanic, they told me they couldn’t inspect the bike until the next day, and they’d call me in the afternoon. I wasn’t thrilled, but understand they’re probably understaffed due to Covid.
3 days later I hadn’t heard from them so I called. They said they were going to reduce my offer to $3k. I asked what was wrong with the bike. They said that nothing was wrong, they just didn’t want to give me the $4k anymore. If course I took the bike back.
They didn’t honor their offer and wasted a week of my time, without acknowledgment or apology. Look elsewhere to buy or sell.

Top notch customer service. I just got the Kawasaki Ninja H2 sx and the purchase process was flawless, fast, and professional.
Customer service was excellent. If you decide to visit this store, ask for Anthony, he is knowledgable and an expert in his field

Anthony was an amazing sales representative. They’ve made sure to keep me updated with the status of my slingshot. My car was under a nationwide shortage and they were so patient with my questions and concerns. They were able to upgrade my car so I can get it sooner which made me happy.

Thank you for the great service!

This dealership is the absolute worst. When you are there to purchase something they nothing short of amazing once the money is on their end you aren't even a number you are an afterthought. Purchased a brand new 2021 Slingshot and from the start the battery was acting up. Brought it back into the service department and was told they attempting to cover it through Polaris warranty. Mind you the service tech and the people behind the counter both said it was obvious the battery came defective from the factory. But they needed me to pay for the battery and if/when Polaris paid them they would reimburse me! Since when does the customer bear the burden for warranty claims. General Manager stated "well can you imagine how many batteries we would need to give out seeing how this is a common problem with these slingshots" really!? ! That's part of owning a dealership. That's like Ford asking you to pay for a defective part that's covered under warranty until Ford reimburses the dealership! If these people are giving me this much of a hard time regarding a battery can you imagine a warranty claim on like a motor or something costly?

After buying my first bike (2022 Triumph Street Twin), I originally had a bad taste in my mouth regarding the purchase experience due to reasons that I will not get into on this review as they are resolved.

However, after communicating with Frank (Rizzo), he accommodated to all of my issues and worked with the GM to ensure that my experience with the dealership was mended. Currently, my bike is being taken care of by the dealership due to warranty-related claims and I now know the bike is in great hands.

Rizzo really went above and beyond to make sure that all issues were put to rest and the GM reinstilled my confidence in the dealership to the point where I can happily say that I will be buying another bike from them in the near future.

If anyone from the dealership is reading this, thank you all for everything and I look forward to doing business with you guys in the future.

Anthony was my sales rep. He was very knowledgeable and attentive made the transaction seem like a breeze coming home with our 2021 foreman:)

If you're looking to get a motorcycle or motor vehicle this is the place to go. They have affordable prices and the customer service is amazing. Our sales guy answered all of my questions and was very knowledgeable about all the vehicles. I would definitely recommend this place to anyone.