Gator Guns & Archery Center, West Palm Beach FL

Anthony is EXTREMELY unprofessional. I picked up my pistol here but would NEVER want to be embarrassed by his mouth again. The other staff appeared to be nice.

Bad attitudes and targets flying all over the place I'll never go back.

I wrote a review about this place and it seems to have been removed for some reason. I'm not going into detail again. Their attitudes are horrible, both at the range area and the shop. Skip this place and go to a shop that actually cares about their customers.

The fans in the range make the targets fly around all over the place. Dumbest thing I've ever seen.

I recently brought in a couple of rifles to their gunsmith to get the optics leveled. When I got home to sight in the scopes, i noticed one of the optics mounts was backwards and neither of the scopes had been leveled properly. It was clear that the guy just dropped the rifle in a vice, eye-balled the scopes and said “good enough”. I paid almost $70 which I could have just paid for a leveling kit and done it myself. Complete scum bag. I’ll never be back.

Just terrible customer service, Especially at the range counter. Last time giving them a chance

This is one of my favorite gun ranges in all of Florida. Range is always clean safe and the staff always helpfully. 10/10

Went there to buy a Bow Package with my wife the other day. Stood around the “Archary Dept. ” for 10 minutes while a guy working the dept.ignored us for more than 10 minutes.we then walked around the entire store hoping someone would acknowledge us. There were 4 guys “working” in the store that we saw and no one asked to help us. So we left and will just go to BassPro to get the Package. Customer Service? Not really.

Front desk person was super rude and sarcastic to us. Don’t bother coming here. They didn’t even honor the law enforcement discount.

Ive been only 3 or 4 times, but not planning going back. Poor customer service - ignore you at the counter (and I'm 6'5" - it's not like they dont see me standing there). The lanes are dirty with trash and rounds scattered on the floor and they have fans blowing behind each lane that blow your target around. Not well thought out. You'll have a better experience somewhere else.

I wish I could give this place a zero star all because of the lack of customer service at this place. The location is nice and you can tell it’s kept in good condition and that is the only reason they get a star. However, the person who was at the gun range was far from being professional and let’s just say I would have choice words for the way he treated me and my brother in law and that is why I wish I could give 0 stars. It was our first time there and every question we asked was responded with complete sarcasm and criticism. Absolutely unacceptable especially when you’re in customer service. Needless to say I will not be coming back and I will be telling everyone I know never to go there. Don’t waste your money.
And one final thing they say they honor law enforcement but they don’t. We were still charged full price and that just irritates me. It’s Has nothing to do with politics but when you say you are going to do something do it!

Love this range. Great training courses, very friendly team and great range layout. Highly reccomend. Thanks guys!

This isnt the range for customer service for sure.
Probably would be a good business to buy and dump the unfriendly staff though.

Well i spoke with a women there today at 1 oclock and asked her if i could come get my money back because my backround check hadn't gone through yet. Put $600 down for a gun on feb 11. Its now 3/20. Not their fault. So i said id be driving down from indian river county which is a hour and a half one way. Told her id get there around 7. She said no problem. I show up at 630 and their store is closed. No one called to let me no. So now i have to drive a hour and a half back home. Just to do this all over agian another day. Not happy. A simple phone call to aay they were closing early would.have been nice

Everyone was so friendly and helpful! They are knowledgeable and willing to answer all questions. The range master, Brandon, went above and beyond to make trying out some different weapons easy and enjoyable. I brought a friend who had very little experience with guns, but he learned a lot and had great time.

Great place! Good range, good prices, and wonderful service. I'm going here to shoot from now on!

Great range, clean, well lite great people very helpful really great variety of different equipment. And a top self Gunsmith on station.

We called them to do a video at their range last minute with very short notice and they were the only range in Miami Dade, Broward County, and Palm Beach County that were able to accommodate this. Pablo Corro gave us top notch customer service and made for a very pleasurable experience. Thank you sir! We will be returning very shortly.

Didn't make it passed the first counter. Was first greeted by beer belly fellow named John who was spitting into a trash can. A very short conversation that was riddled with insults about my firearms, and me made it very easy to leave. I have to agree with some of the reviews on here "very rude staff". Can't help but think that some of the good reviews on here are from family and friends. Went to two other gun stores that day, both were helpful and nice, and they got my business and money. When your rude you lose!

First time visiting, great experience. Mr. David, was excellent. Met him as soon as I entered the store. Im from out of town was looking for a place to shoot my bow. Nice range, cheap fees. But the over the top for me was the friendly conversation. (Mr. David, dont forget the crunchy peanut butter.lol) will definately be back and recommend this store very highly.
Thanks, Fred

The service that we got here was excellent will recommend to families and friends to come here.

Great place! Customer service was great! I came in and they made me feel welcomed. It was a while since I last went to a range and so I found Gator Guns on my search and decided to give them a try. Thank goodness I came here. The gentleman in the back gave me a quick refresher and then I was off to shooting. I will definitely be coming back and recommending this place to everyone! Thanks guys!