Gene's Auto Frame & Towing, Fort Myers FL

Took my car their after I got into an accident, they promised everything would be handled and that they will fix it. 2 weeks later I have to pick my car up because he didn't want to work on it. Now its full of water because they didnt put it under ANY type of cover at all. So now, not only my car is wrecked. It's now wrecked AND has water damage because of there negligence. If there was an option to rate 0 stars, I would. Its a shame I have to put even 1 star. Dont take anything to them. And to top it off. They were going to charge me a 500 dollar storage fee. But when I stepped outside to call the police, not the owner, but the owners wife came outside to tell me not to worry about the 500 dollars. This place is a joke and is owned by a scam artist.

Genes is very professional and makes your car trouble as easy as car trouble can be. Always helpful if you give them a call.

They were the only place in town that i could find that could do a front end alignment on my Class C RV. Made an appointment, and they had me in and out in about an hour. Good job!

Best in the business! Several cars were repaired and repainted over many years to perfection! I highly recommend Gene's for
all your auto repair needs!

-Dr. Gavin

Checked numerous shops to do some paint upgrades on my 7 year old sprinter van. Genes was the most reasonable and did a great job

I've been going to Gene's for a while. They do great body and repair work. Only ran into a small issue one time and they took care of it. Great people.

I could not have had a more professional and generous company of people. Heather went out of her way to solve a difficult situation and the men were kind while estimating initial damage. Could not recommend them enough. They treated me with kindness and respect in an awful personal situation.

I took my Jeep to this shop in October and was told that it wouldn’t take around 3 weeks to pull the frame. They were not able to do estimate right away because bobby was not in. A week later they called me and gave me an estimate and I agreed. After that I herd nothing from them unless I would call and ask. They billed me twice the amount that they quoted me for without telling me anything. No communication from this shop what so ever. We came in to talk about my car when I was picking it up and the lady at the front desk was rude. The manager of the place has no idea what’s going on. The frame guy says he doesn't know anything about pricing. They keep going back and forth. The funniest thing the gal said at the front desk. “Don’t bring totaled cars to us next time”. What’s the shop for? Please save yourself and avoided this shop.

My boyfriend had his car towed here after an accident. The staff was friendly and prompt with taking care of the situation. Jonny, who walked us out to find the vehicle was also friendly and genuinely interested in how the car accident took place and our well being. The waiting room was comfortable for longer waits as well. Couches, TV, magazines, and a Christmas tree for the holidays.

Tried to chArge my company to replace kingpin and do a front end alignment. When I took the truck to another shop for a second opinion neither thing was the problem

Thanks Bobby! Friendly fast and took the greatest care hooking up and towing my 94 airstream diesel pusher. Gene's towing rocks. Thanks again guys

Was in an accident and my car towed there. Awful hours of operation. In my opinion not very helpful when I was there. Almost had to take another day off work. Will not use them.

Outstanding, quick service and always there when we need them to keep our business running! We truly appreciate the great service.

There staff was very knowledgeable and helped me get my dumptruck back on the road by the next day

I neede a tow and my fleet company called Gene's. Irvin called me pretty quickly to say that he was on the way, and arrived quickly. I must say that Irvin being a new hire to Gene's is a great asset and should be rewarded with a raise. He made the entire experience easy and has the best attitude anyone could ask for. I know because I've been a field tech for 32 years, and although a person may know what they're doing, many have poor attitudes. Not Irvin, he's sharp, knows what he's doing and is not at all bothered to help you when in need. I would highly recommend asking for Irvin after calling Gene's for a tow.