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GentleCare Pet Hospital, Land O' Lakes FL

Address 21515 Village Lakes Shopping Center Dr, Land O' Lakes, FL
Phone (813) 949-4416
Website www.gentlecarepethospital.com
Categories Veterinarian, Animal Hospital, Emergency Veterinarian Service, Indoor Lodging, Pet Groomer
Rating 4.3 16 reviews
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GentleCare Pet Hospital reviews

16
Sort by: date highest rated lowest rated most helpful
Douglas
August 06, 2023 8:26 pm

Love gentle pet care! Great services and very professional! Always very thorough and fair prices up front.

Lynn
August 03, 2023 8:42 am

The whole staff is awesome! Dr Felipe is so good with my pup and he takes his time with her care. Can’t recommend them enough!

Gulianna
July 29, 2023 11:53 am

Friendly staff, low cost, everything was as promised, no hidden charges. Been going there for 10 years.

Sara
July 29, 2023 8:53 am

At first, I thought I found a great place for my Cane Corso. The vets that I had met took their time and were nice. This last time however left me wondering how much they really care. I brought my dog in for what I thought was maybe a Uti. They took her back to get stats and collect a sample. The tech came back after two minutes and asked if I would like to buy the kit and I could collect the urine and I would pay upfront. Long story short.that was on May 19th.with the sample being submitted to them the next morning which was a Saturday. I would hear back within 24 hours of the test being submitted. So, I figured, I submitted Saturday; the sample will probably go out Monday and hopefully hear something by Tuesday/Wednesday. Not only did I have to call to get any answers, but the receptionist let me know she would leave another note for the vet to call me when they could and that she would email me my results (this was the 23rd). That being said today is May 26 and I have no answers but a list of tests results on a piece of paper. (BTW: The test states that they received the sample on May 20th and reported on the 21st.) I got tired of asking so I had another vet read the results earlier today and who offered to redo the test at no cost. To me that is unacceptable and will not be going back. Since this I have heard and seen that I am not the only one. It is a shame because I can't be the only one who holds their pets with the same regard as a child and mine wasn't feeling well.

dan
July 16, 2023 3:25 am

Caught them charging me more money because of weight gain.pulled his records in my folder and found he was the exact same weight.refuse to let us be with our dog during the shot they it's a trust us kind of thing but lied about weight for more money. I asked where the point of entry of the needle was and got crickets.makes me wonder did I get what I paid for. Bye Felicia

Michael
July 10, 2023 1:51 pm

Wonderful staff! I had a limping dog and my vet was booked. GentleCare worked us in. Very very pleased with their care! Found a new vet

Claire
July 04, 2023 7:46 am

We have been going to Gentle Care for years. Love the staff and the Dr. 's are
great!

Jeffery
June 27, 2023 1:23 am

Very friendly staff, had an emergency visit. I was seen within 1 hours of arrival. Great place have been here before, will return again. AAA +

Camille
June 10, 2023 7:16 pm

The staff here is very friendly! They have been taking great care of my dog and I will be switching from my other Vet to this one. Their pricing also seems a lot more reasonable than other location I have been to in the area.

Donna
June 08, 2023 12:09 pm

I had problems with scheduling because 1) cat is almost impossible to put in any container and 2) i had multiple medical tests scheduled during this time due to an upcoming hip replacement surgery. Staff at Gentle Care was very flexible at setting up appts to meet last minute changes needed.

Jesuslover
May 12, 2023 1:18 am

Spent over $700 to get a ultrasound done. Was told I would get the results within a couple hours. It's now eight day later and still nothing from them concerning the full report. Thankfully I was smart enough to hang around rather than drop off my pet and go in the room with the doctor and find out what his thoughts were during and immediately after. He said everything looked good but they would do a full report.

Christina
May 09, 2023 10:01 am

Had my cat fixed here. They are really nice and they did an excellent job. I brought him home, and it was like nothing had happened to him.

suzanne
May 08, 2023 11:32 am

Great practice! Accommodating.if you need an appt fast, they give one. And what a wonderful staff.so sweet and kind and.well, gentle andcaring.just as their name promises. Love this vet

Candi
April 07, 2023 6:03 pm

I am so happy to say that my cat that has been sick for a couple days is already acting 95% better since her nausea shot and liquids. I've already started her on her antibiotics. I would also like to add that I recently moved back to the area from being gone to Pinellas County. Years ago Dr. Felipe performed an emergency cesarean section on my chihuahua back in 2013 successfully. I will continue to use GentleCare in the future.

audrey
March 25, 2023 12:23 am

I found Gentle Care by their amazing reviews, and I must say I’m very pleased with the doctor and his staff. They have been kind, professional, and attentive with both of my fur babies. I highly recommend them!

K1Photos
March 10, 2023 6:28 am

Very nice and understanding, very considerate of pricing and goes through everything with you so you can pick and choose what you can currently afford.

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