Goodwill Retail & Donation Center, Fort Myers FL

This store was really nice and organized but I was BAFFLED at the outrageous prices in this non-profit organization. No matter how nice and prepped the store is goodwill organizations are made to service low income families providing DONATED goods. I found a tennis racket marked for 15.99 EACH which the same racket can be purchase in Walmart brand new for $14. Toys that where severely used were as low as $5. I apologize for my disappointment but I have shopped and donated items at goodwill since I was younger and prices were never this ridiculous. Especially not for children equipment. Severely used clothes used to go for 1.99 never double the price. Unfortunately, I didn’t take photos but every single time I go to this location without a doubt their prices never fail to be outrageous. It is a bit shameful to mark donated items so high when they target low income families. If you are looking to shop for cheaper donated goods try shopping other goodwill location such as the location on challenger Blvd or McGregor Blvd that actually price fairly for items while still making a profit. No disrespect to the staff as they seem kind and hard working but all disrespect to the greed practiced in this location.

Very good store, the one located in plantation with a great variety of products but they should review the actions of the employees and manager, because they do not treat customers in the best way, it is the second time in which I have difficulty with the change of money, this time they didn't give me the change, the cashier was Susan and the manager was a tall blonde who didn't have identification or her name anywhere, if I left the store I realized that I hadn't taken the change, I went back to the cash register to complain and she and the cagera with a very bad attitude did not want to accept that there was a mistake, how can it happen, after almost an hour waiting and trying to help me with a translator I told them that I was going to complain and when I was getting into the car The cager Susan came out to give me my money, I think they should review and if it is necessary to train the workers to serve customers, it is a shame that in a store as demanding as this, these things happen.

Awful experience. We went to make a large donation and the lady (who apparently was up "helping" from the Naples store or something like that) acted like we were an inconvenience because it was raining. I think they forgot we live in south Florida. Also, they said they were closed due to the rain? But hours clearly state they open at 9. We arrived at 9: 20. For my wife and I going out of our way to make a donation, we felt exceptionally unwanted. We will definitely donate our belongings to other organizations after this disgraceful experience.

I basically have been to every goodwill in this area and boy this isn't the best. The prices were high and even for a sale day it was a lot of junk. One person on register who was entirely unhappy to be there on her own and made it known. The manager did not seem supportive, and did not do anything I saw to help. Wasn't a great experience.

We stopped by the goodwill at 5: 15 on a Saturday to drop off a gently used bicycle and some orher gently used items and books. The employees who only spoke spanish refused to let us drop off the goods, claiming they were closed. Never again Goodwill. One star because zero stars not an option.

Good selection of clothes that were organized nicely by colour and size. Very clean and neat.

Extremely well organized and clean Goodwill Store. Free standing building on a busy corner. Parking was tight on a Saturday and the store was difficult to navigate to, but the cleanliness and organization made it worth it. Fair prices (not always a guarantee lately at Goodwills) and friendly staff. Recommended.

I frequent this store quite often and have made many purchases from this store. All of the staff on the floor are very nice. Today I went in there and picked up a taped set that was marked 20 pieces/$9.99. Well there were only 16 pieces so I asked to speak to the manager to get the correct price. This new manager was very condescending to me and just said it was marked wrong and it was the same price anyway and walked away as I dared to waste his time. Two words: just wow! Wonder if corporate knows he behaves this way to his customers?

Pretty rude employee told us to stop shopping 15 minutes prior to closing they said they were closed already and they were not