Gorman's Auto Service and Tire Center, Marco Island FL

Set up an appointment for an oil service. Was told they only do service for people who wait 2x per day and you need an appt. After waiting nearly 2 weeks for the appointment I was told they could not guarantee that the car would be ready anytime soon. Could take upwards of 3+ hours because someone called in sick. Absolutely no commitment from them and no apology at all for the inconvenience. It was not so much that someone called in sick and the wait might be longer. It was more the attitudes and unapologetic nature of the person waiting on me, who appeared to be the owner. This appointment was a specially set up appointment and to disregard their commitment so casually was completely unacceptable. Oh…. Parking is terrible. I had to park out on the road in an area that is not designated for parking because their small parking lot was cluttered with cars. I’d avoid doing business with this establishment.

My tire pressure indicator & brake fluid warning lights suddenly came on while visiting Marco Island weeks after Hurricane Ian. Despite being extremely busy, within 1 day Gormans’ mechanics had thoroughly checked my car, found nothing wrong & then charged me nothing for their expediency, time & labor! In an age of rampant price gouging in SW Fl, Gormans proves there still are ethical & empathetic business owners. Thank you for your kindness Gormans.

These kind folks really helped me out of a jamb when I needed a caliper replaced. They were busy but they got me in and fixed it in short order and the price was very reasonable!

Gorman's seems to be fair priced and the quality of the work so far is excellent. Everyone is friendly and stays in touch with quote and when you're vehicle is ready.