Grease Pro Car Wash and Detailing, Panama City FL

I took my car here for the first time this morning to get it detailed inside and out, Basim did an absolutely phenomenal job on it, he’s also probably one of the nicest guys you’ll ever meet, he greeted me as soon as I got there, he told me he would get it right and he definitely delivered!

I'd give 0 stars if I could. On Friday, 12/22, my husband took our car to get detailed at Grease Pro on 77. The day after the detailing, we noticed the inside of our suv was damp and water on the ceiling. They cracked our antenna during the car wash and never notified us. When I called them to let them know of the issue, I was met with a demeaning and sexist response. Whatever you do, do not go here and trust them to clean your car without damaging it. They then lied by telling me they "fixed the antenna" and mechanics have told me there's no evidence they touched the antenna, much less fixed it. I'm still fighting with them for them to make this right. Shame on all of you!

The, I think the supervisor was exceptionally helpful and has excellent sales skills. I added the hand wax for my vehicle. In a very non-pressuring way she highlighted how quick it could be done which convinced me to do it. Better hang on to her! Very happy with the results.

I have been using this Grease pro for several years. I have never had anything less than excellent service. They definitely go the extra mile.

Stripped plug when having oil changed. Had to go back 3 times & finally one of the guys was able to get the stripped plug undone. After 3 visits, over 3 hours each time & still had to pay $147 for an oil change. No very good customer service! When questioning the price tech told us we pay or he would call the police on us. Was only questioning and explained customer service which went over their head. Was their fault since they stripped the oil plug.

They’re great - really fast and efficient- checks all the necessary filters - friendly staff - l’m a solid customer

It was fast. But, I drive a pfull size truck and the cloths do not do a good cleaning job on tge windshield, nor the back window.
The dryers do not dry the side windows.

Oct 3,2023. The wash cloths were better today. But the second set are aimed so they miss tge center windshield.

Still missing the center windshield. It was nice to get a good rinse before the wash. Those 2 young ladies did excellent!

They always forget the air freshener. I paid for mats to be cleaned. They didn't clean the cargo mat.

Jarick’s always been so helpful in keeping my Kia running. Favorite oil change location by far!

Absolutely outstanding! This is my second visit to get my car detailed. I'm quite happy with the results. Those young gentlemen did a fabulous job! Thanks guys.

I signed up for a membership, and the process was very frustrating. It took about 15 min and required a lot of personal information that I didn’t really want to give. But ultimately I did, and the drive through car wash itself was pretty good.

I had my car detailed there once before and that was a big waste of money. You could see where they cleaned and didn’t and left a ton of excess cleaner on the dash. I won’t be paying for that again.

If I had other options close by, I would explore them.

Ultimately if you need a quick wash, they’re not bad. But I wouldn’t spend almost 100 bucks on their top tier service.

They team was plentiful on Saturday. I noticed that the same detailing wasn't done on the passenger side as the driver. I think a look over should be done after service complete.

Cleaned the bugs off the car's front fender as advertised. Very friendly folks. Will recommend.

Had my 13 year old Jeep detailed with the works - Looks like new! Couldn't believe it! Basim, the detail manager, was fantastic, professional, and courteous! Well worth the money! Thanks!

Fair prices and good customer service. Couldnt even see the front due to bugs and forgot to get before photo. Completed an oil change, deluxe wax, and hand wax package deal.

I wish I knew the names of the employees that washed my truck. The young lady that was the first interaction of your business was so polite, kind, helpful! What a great representation of your business. She suggested upgrades, answered my questions and seemed like she wanted to be there! The crew that washed my truck did an A-1 performance and the fella that waxed it made it shine like new! There were valuables in my truck and they remained in my truck. I only mention that because I'm a retired police man and know that employee theft does occur but not at your business. Great Job! Looks brand new I even saw an employee open the gas tank door and clean inside. I was there on Sept. 13 at about 8: 30 am if that helps identify the excellent staff you have working for you.

Good price for auto detailing just have to double and triple check behing the people doing the vehicle. They will miss spots. Atleast on mine they did but after it was pointed out they corrected it.