Gucci, Tampa FL

I always have an amazing experience at Gucci in International Mall. Andy provides exceptional service, guiding me through the exquisite collections. The attention to detail and personalized assistance makes my shopping seamless. Gucci and Andy exceed my expectations, earning a solid five stars.

Extremely wonderful customer service from Mari. Everyone in the store was so nice!

Will definitely shop here again when shopping Gucci.

Fabio helped my friend and I in the store today. He made our experience so enjoyable and was so patient showing us merchandise. I very much look forward to my next shopping experience at this location and I hope Fabio is working!

If you don't look like you have a million dollars as soon as you walk in the door, your lookout like trash and ignored. I drove over an hour to this store to walk out. Disappointed. I will never be back

I’ve worked in sales for a long time and they treated me with respect and showed me everything under the sun. Love this store

I was amazed with the attention of the Spanish-speaking workers and the American manager when I said I wanted to return a pair of tennis shoes that had cost me more than 900 dollars, they practically did not attend to me and did not want to help me because they preferred to sell than have to face the problem, and I was very surprised that they took such expensive tennis shoes from me to see what response Gucci had and they told me that they couldn't do anything with them, I had cleaned them at home and the color faded, the part of them looked stained The color spread to the white part of the tennis shoes and everything had been stained, I only cleaned them with water once, plus the insole was half cracked, the American manager told me that they couldn't clean it, as if I was the wrong one, It seems that the Gucci is for use and even if they have a stink or are covered in mud, dirt or whatever, you have to leave them dirty because the material, which is very expensive, cannot be cleaned. It seems incredible that such a fine and expensive product does not have support from a company that sells so expensively and with so much prestige. They told me that they can't do anything for me. I only used them once and when I cleaned them they got stained. I went to the store at the international mall so they could change them or help me because they look horrible and they tell me that the company after an evaluation cannot do anything for me, it is a lack of respect, my advice is that if you want a pair of fine shoes and expensive, but if you don't mind wasting your money, that's fine. If you want to be supported and have the guarantee that the shoes have the appropriate quality according to the price and the satisfaction of the personalized service, don't go there. As long as everything is going well for you, it's very good. With just one problem you will not have a response and you will waste your money without anyone there doing anything, much less the brand responding to its product. It is a shame

Walked in and sales associates just stood around, no greeting/assistance. Thanks, Andy for finally coming to my aid!

Salesman Andy was so helpful today. I walked in and met a wall of sales associates standing in a line, no welcome, no greeting, just whispering among themselves. As I was looking at bags, Andy saw that I wasnt being helped and came over and was very knowledgeable and kind.

Love all the clothes hard not to buy everything. Can’t wait to wear all my new clothes on my honeymoon to Fiji

The experience I had with your store was traumatic. You all should be ashamed of how you conduct business. I've tallied that I have spent almost $40K in Gucci in my lifetime and I'm not even 30 years old. I will never buy another Gucci product again!

Absolutely horrible experience at this store. They wouldn’t honor an exchange less than 48 hours from purchase on a shirt that I had only tried on twice. You all have lost a customer for life

I had a fantastic experience at this Gucci store! It was my first time going into Gucci and I was just browsing to see if there was anything I was interested in. I was immediately greeted and made welcome from the store associates. Everyone in the store took the time and care to assist me and make me feel special. I ended up purchasing my first Gucci bag and because of the service it made the whole experience amazing! The Store Manager (who has been there for over 18 years) was extremely friendly and personable. She made everyone feel extra special!

Gucci was have an event. The presentation was awesome. The service was wonderful & they even had their own engraver. I love my new perfume. There was so much to choose from which made the decision hard.

Amazing customer service! I was treated like a valued customer which lead us to purchase a couple things from here. This speaks volumes to myself and husband because we went to a Gucci in Miami and were going to buy several things that day, but we were treated that we were going to steal from them and they never helped us when we asked. So this Gucci in Tampa forever has our business! Thank you for your professionalism, kindness and help.