Guzman Felix MD, Miami FL

Trying to explain to Mari the terrible time I’ve been having to get an appointment lately (2 other times) I was cut off med sentence and asked “who I spoke to” I love it when they ask this. Typical not listening to what I had to say or acknowledging how upset I was. She proceeds to tell me the new procedure for appointments like a drill sergeant. But she never asked if I had a recent COVID test. If she would have…I would have said yes, negative! Out of frustration speaking to probably the longest office personnel for the Guzman’s. Her defending the office personnel, actions over trying to get me an appointment. The call ending with me telling her I’ll be writing a detailed letter to my doctor while I look for another. And yeah I hung up on her.

The service here are terrible. For any appointment, you need a negative covid test before scheduling? ! Doctors office allow for an appointment to be scheduled. If the patient has covid, then the appointment will be cancelled. This office provides no support and their lack of service defeats the purpose of being a doctors office.

Dr. Felix Guzman office is one of the best things that has ever happened to me! Dr. Stephanie & Dr. Felix are not only some of the most wonderful doctors you will encounter but the whole entire office is full of amazing people! They are the best at what they do and will treat you like family. I can’t express enough what an amazing team of doctors and staff they have here. Highly knowledgeable, very passionate and will take care of any health troubles you may run into in life! They have never let me down, there dedication is unmatched and I’m very grateful I have come across this office! If your looking for a doctor I highly highly recommend Dr. Felix Guzman’s office don’t think twice.