Hampton Inn & Suites - Cape Coral/Fort Myers Area, FL

The staff is truly awesome, friendly and helpful. The only draw back for me is the placement of the toilets but that has nothing to do with the workers.

Very nice staff, clean rooms, access to anything you need very close by. Awesome breakfast, too! I would highly recommend.

Toilets were not flushing properly. Needed much repair as expected however some consideration in price should have been given because of the poor condition of the facility.

Being right behind the main road, this was a quiet location. Gail at the front desk is a rockstar and I love her. I’m assuming this hotel was recently renovated but so worth it. Everything was clean and updated, I didn’t even want to untuck the sheets. Speaking of super clean sheets, I walked by the service/laundry room and they had the door open. Made me feel like I was in a fancy restaurant where you can see into the kitchen. Shower stayed hot and the shower head had all working streams. Don’t know what they’re called, but it wasn’t like the ones that have three working streams and you gotta make the best of it. If I HAD to write anything negative, the right outlet on the nightstand shelf thing (if you’re looking at it) between the beds didn’t work so I had to plug in my charger quite literally an inch over on the left outlet. What an inconvenience, I know. If I ever find myself in Cape Coral again, I’ll be staying here. 10/10.

BUYER BEWARE Room was okay, but without any upfront knowledge we got charged a $75 pet fee. No one told us about the fee. I did not book on line. I booked directly with the hotel. The fee was charged overnight. It was not charged when I checked in. BUYER BEWARE I was told it was standard in Hilton hotels, nothing we can do bout it. Unforgivable!

This place was being remoldel was n I t told that on booking it. There was construction stuff and banging from 700am till 700pm. My bathroom my glass shower door was never cleaned during my 9 day stay. Had problems with no hot water and the cold water side didn't even work. The worst experience I have hade I'm 50 years.

I called several hotels in Fort Myers and Cape Coral for a early check in for a surgery I would be out of at noon, and this hotel is the only one that accommodated us and with sympathy and kindness. The hotel is very clean with comfortable beds and the breakfast was amazing. Cinnamon roll waffles for the win topped with friendly and caring staff.

The site was undergoing "renovations" they claimed would take place between 8A and 5P daily from Nov. 15 - Feb. 28. My stay was from Feb. 5th-10th. Like clockwork, every day of my stay the drilling, cutting, stomping and "work" (directly above my room, mind you) went well past 5P after I had worked 12hr shifts and came to my room to rest. Two of the four pillows in my room had makeup on them from the previous stay, let's not even talk about the cleanliness of the bathroom, the mini fridge smells of mildew because they turn them off between stays and do not open the door to let moisture dry. Sure hope saving that $5/month on energy is worth it.
Sadly, my company booked this hotel because of its close location relative to my job site for the week of my stay.
I've never looked forward to the end of a job this much.
*clicks heels* Get me back to my home so I can sleep where I know it's clean and quiet.
I gave 3 stars for service 100% because of ONE front desk employee, I believe is named Gemma? You go girl, your attitude towards guests is the cleanest thing in the building.

The room was very clean and the staff was friendly and helpful. The location is in downtown off of the main street in a not so beautiful part of town but I didn't feel unsafe or anything. There is a convenience store and fast food nearby as well. Not much in walking distance.

The lady at the front desk was really friendly and nice. The room was perfect: clean and really comfortable.
Breakfast was ok.

The only thing that I didn't like is that it's pet friendly. I love dogs but the person in the room next to us had two small "yapper" dogs that barked constantly. It interrupted our sleep every night. They would bark at 3 and 4am and every time they heard a noise. I mentioned it every morning for five days. They said they would address it. Nothing was done. No other dogs in the hotel caused any problems.

Excellent location and parking. Not overwhelming for area! Staff at desk have been amazing! Such friendly and professional staff.

Beware of Bed bugs. I'm not the only review to report this. I stayed 2 nights and upon waking the second morning i noticed my arm was covered in red dots. I initially thought it was a rash given how dirty the room was but upon arriving home that evening and spending an entire plane ride scratching myself i realized i was covered in bed bug bites. A trip to the doctor and reading other reviews confirmed that it was bed bugs. I have contacted Hilton numerous times and have still not received a response. I'm a diamond member and am extremely disappointed. Will be considering taking my business to Marriott. Extremely unprofessional to not respond. I am reaching out to attorneys to see if there is any legal recourse. If there are any other reviewers that have experience going down that route i would appreciate any guidance.

Editing from 3 down to 2 stars: When I called about the missing items, there was no apology or promise to follow-up with housekeeping staff. That didn't feel so great. And as you can see from the reply to this review, they don't even care to address problems. Will be choosing an alternative next time we're in town.

Front desk staff were very nice. This was a decent stay. You can easily hear people in rooms next to you so I recommend ear plugs to help you sleep. I left some clothes hanging behind the bathroom door and I was very disappointed that they somehow disappeared later on when I realized and called them. No name brand clothes, but clothes I rely on for work. I travel here a lot for work and am a member with them but this makes me reconsider choosing them in the future

I would not recommend this property. Stayed on 1/31/22 and woke up to COLD water. Took the shower from hell with cold water. Waited an hour for it to warm up to no avail. Was late to work.