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Hampton Restoration Group of Florida

Address 17703 Ashley Dr Unit A3, Panama City Beach, FL, United States
Phone +1 850-866-4983
Hours 12:00am-12:00am
Website www.hamptonrestorationgroup.com
Categories Water Damage Restoration Service
Rating 5 18 reviews
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Hampton Restoration Group of Florida reviews

18
Sort by: date highest rated lowest rated most helpful
Teresa
November 19, 2023 10:29 am

Thank goodness for Hampton Restoration Group! After discovering a leaking pipe in my kitchen the evening before Thanksgiving and a second in my master bath on THANKSGIVING…they did not hesitate to come to my aid.
First…thank Chandler for talking to me on Thanksgiving day and sending a project manager to me right away.
Brian, thank you so much for coming to my home and making me feel like it would all work out (I hope your kiddos are feeling better)!
My water mitigation team was great…Friday I had Kaidin and Jordan. They were on top of everything they could do to start the drying process. Kaiden added barriers to the areas that he felt should have it until the next day when they removed cabinets. Jordan had his work cut out for him with the drywall in the garage that had been soaked from the master bath. The drywall had both screws and liquid nails…it came down in such small pieces but he stuck with it. Kaiden and Jordan did a great job of clean up.
On Saturday Reuben finished the garage drywall and removed all the damaged kitchen cabinets. He did a good job cleaning up the areas he worked in.
Allen was tasked with the master bath…he had to be exhausted after tackling the ceramic tile and cement board. My bathroom is so big and he stuck with it for 12 hours. He did the best he could with the cleanup.
We should have packed out the master bath and linen closet before we started but hindsight is 20/20.
Allan came back out on Monday to do some additional cleaning. Allan was back out Tuesday putting up barriers to help with dust in the kitchen (with plumbing repairs).
All and all…I have to say job well done to this mitigation team mentioned, Chandler, Brian and Allen! I know I am extremely picky and not one of these people made me feel like my needs weren’t important.
I will be working with Hampton on the reconstruction and will report back on it experience. Thank you Hampton team!

Gracie
November 14, 2023 11:11 pm

Jake and his team are great people. Some helpful, patient and kind. I highly recommend their team for all your restoration needs

Robert
November 04, 2023 6:04 pm

Jake and his team did a great job installing new floors, baseboards, wall painting and more! Jake walked me through the insurance process and worked directly with the adjusters. We were able to get everything done within weeks instead of months! The quality of workmanship and materials used was superb! We highly recommend Hampton Restoration Group!

John
October 28, 2023 4:23 am

Thank you Jake for the timely response and outstanding customer service you provided to help resolve our leak issue. The Level of patience and Expertise you displayed to detect the problem really gave us a peace of mind.

Adam
September 01, 2023 6:36 pm

Jake and Gene came out after a pipe break in my ceiling flooding my kitchen on a Saturday night! There restoration knowledge has restored my home to better than before. Highly recommend this company for any restoration needs.

Rich
September 01, 2023 1:21 am

Best in the business! On call 24/7. Attentive to detail and excellent customer service. Recommend Hampton every time.

victor
August 30, 2023 1:57 am

I had the pleasure of working with Hampton Restoration Group, and I can confidently say they deserve a solid 5-star rating! Jake, Mike, and Travis were exceptional throughout the entire water damage restoration process.

Kadin
August 29, 2023 1:51 pm

I want to give a huge shoutout to Jake and Travis they did a amazing job in my bathroom after a sewage leak very knowledgeable guys they are very good at what they do and they got in and out with no issue. I would highly suggest you call these gentleman for any of your water damage needs

Gabbi
August 29, 2023 6:42 am

Jake is very professional! HRG responded quickly and did a phenomenal job. Highly recommend!

Rick
August 29, 2023 2:56 am

Jake came out to evaluate potential leaks and water damage. He tested the areas, identified what may be a minor issue, and explained what he had found. Responsive and professional.

Jacob
August 28, 2023 3:32 am

I unfortunately had an unexpected leak in my bathroom, Jake was in and out like a breeze, and got me taken care of. Would recommend Hampton for any water loss. Very professional and knowledgeable with insurance.

brody
August 25, 2023 7:18 pm

I highly recommend Hampton Restoration Group, they were all very professional and answered all questions i had. The best restoration group in all of Florida, if i have another water leak they will be my first call.

Alexis
August 23, 2023 10:50 am

I called Hampton Restoration after my home was affected by Hurricane Idalia. The entire first floor of my home was flooded, and their response time was unmatched. Jake and his team were thorough, very communicative through the process and very professional. Each member of the team was knowledgeable and answered any questions we had! I would recommend them to anyone for water and mold remediation. Thanks so much again, Jake! You and your team rock!

Dustin
August 23, 2023 7:26 am

Thank you Jake B and Toby, for their on time and high quality work! Appreciate their professionalism, clear communications, and expertise skills and knowledge. Thank you Jake, for his help/expertise to ensure the high quality and timeliness in getting the project completed, his professionalism, attention to details, and time and clear communications are much appreciated! Highly recommend!

Kadin
August 22, 2023 1:22 am

Unfortunately my basement flooded due to a pipe burst inside my wall. I’m so thankful for this group of guys they are very professional and got the job done fast along with doing a amazing job I highly recommend these guys and will definitely be referring my friends and family thank you Hampton restoration group for coming to the rescue

William
August 20, 2023 7:51 am

I called Jake late Friday night because my upstairs shower was leaking through my ceiling. Jake was out first thing Saturday morning. He has fans set later that day. I will definitely be referring him to all my buddies.

Brett
August 19, 2023 5:39 pm

I recently had a major water leak in my home, and I had a good friend recommend Hampton Restoration Group to tackle the huge mess I had on my hands. From the moment I gave Jake a call, he was at my home within the hour assessing the damage and putting together a plan! Jake presented himself with a high level of professionalism, he happily answered all of my questions and concerns without hesitation (and I had a lot of them), he communicated with my insurance which saved me tons of headache, and he started working and showing huge progress very quickly. Jake and Travis worked fast and efficiently to get my disaster in order. They took extra care to save everything that could be saved, and to not damage anything in my home. They covered all of my belongings with plastic, they boxed up miscellaneous items and moved them to other rooms, and made sure they placed everything in a spot where I could still move around and function in my home, they covered floors that weren’t damaged as well. They kept me updated along every step of the process, and even showed me new findings that were of concern to them so I could understand why things they did were being done. There was not one split second that I felt uneasy about any of it. Hampton Restoration Group has gone above and beyond and I and super thankful for what they have done for me. I highly recommend them for any of your water damage needs, you WILL NOT be disappointed! Thank you Jake and Travis!

Adam
August 17, 2023 8:08 pm

Jake and Travis were amazing. They took care of all the water damage. They were professional, communicative, and hardworking. Hampton restoration group is something else. Would recommend

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