Healthpark Medical Center: Santucci Raymond D MD, Fort Myers FL
| Address | 9981 S Healthpark Dr # 156, Fort Myers, FL | ||||||||||||
| Phone | (239) 985-1925 | ||||||||||||
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| Website | www.leememorial.org/facilities/healthpark.asp | ||||||||||||
| Categories | Pulmonologist | ||||||||||||
| Rating | 1.8 5 reviews | ||||||||||||
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Similar companies nearby Pulmonary Practice Associates — 1075 Town Center Dr, Orange City, FL Gill William M MD — 2080 Child St, Jacksonville, FL, United States Dr. Juan Carlos Rodriguez — 1601 N Palm Ave #109, Pembroke Pines, FL Schwartzman Morton MD — 3341 Johnson St, Hollywood, FL |
Healthpark Medical Center: Santucci Raymond D MD reviews
5During a hospital stay I was seen by Dr. Santucci on ONE occasion. When I received my bill, he claimed to exam me on SIX days, which was a complete falsification. Be sure to check your bills from his office! His office staff was absolutely no help and when I questioned it they promptly canceled my follow-up appointment which was scheduled for the next day
I did not get to see Dr Santucci unfortunately because I went to the wrong location. This is for anyone who looks at this review to know that this address at HealthPark medical center is incorrect. Unfortunately the staff did not let me know this and then I was 10 minutes late for my appointment and they would not let me see the doctor I had to reschedule it for another 2 months into the future and I was not going to be in Florida so I have decided not to see Dr Santucci. This is too bad because I read very good things about him and unfortunately this is more about the staff and the office.
I, like others who’ve left reviews, went to the wrong address because the correct address is not listed on maps or elsewhere. The actual location of Dr. Santucci’s practice was not provided on any digital check-in material we received. We had no way of knowing where to go. The office called, but would not take us as we were, by that time, 15 minutes late. We were less than 5 minutes away. I believe that Santucci’s office has been made aware of this, yet has not remediated the issue.
I am a former patient. I moved away from the area— otherwise I would still be a patient. Dr Santucci is a very kind, caring person with an excellent bedside manner. He listens and always appears concerned about your well-being. He is also an excellent practitioner. Very knowledgeable and thorough. He takes the time to explain things to you. I wish he was still my pulmonologist.
This review is not about Dr Santucci but about his front office. My husband and I see many doctors in the Ft Myers metro area. Dr Santucci has by far the most inefficient, inept, incompetent front office of all of the offices in the area. They have difficulty filling small requests and their follow through is non existent. We would find another pulmonologist but adore Dr Santucci. We find it hard to believe his practice can function when run so poorly. The office manager should be fired.