Hertz Car Rental - Lake Park - North Palm Beach HLE

Truck was very clean.

A brand new, never used, before or after credit card, had fraudulent charges from hotels or some type of rentals, the morning after I handed the card to the employees at this Hertz and never used the card before and nowhere else. Ever to this day.
I returned the truck early.
I’ve just been notified that Hertz too, have been charging $160/day on my card.
It appears a daily rate. 3 X the daily rate I paid for the previous rental.
For a week “after” I returned the truck.
Appears they never closed the contract. Even though I returned the vehicle on time. With no damage. Last week.

The service has improved.

Too little attention to customer service. Hidden fees not well communicated. I trusted the brand's reputation and was deeply disappointed at the national and local level.

I just wanted to say. I was returning my rental which I had no problem with. However the white guys at the front who seems very annoyed to be there totally ignored me standing in line. Every customer that walks in behind me, he look behind me to asked how may he help them. I was the only black customer in there, so of course I felt this was personal especially after he did it 3 times. I expressed how I felt to the young lady sitting next to him who offered to help after assisting someone else.she said, she noticed and apologized for that kind of service.
Otherwise everything else was good.

Service is slow. Gave me an overly expensive car saying they didnt have anything to pick from. When i got on the highway it shook really hard, but I had to get to work. Then snuck in an extra day payment even though I was told to bring it back on a thursay a weej later, it wasnt before the time i got it first thing in the morning. Last time i deal with hertz or avis. Bargain basement trash rental car places! My company rents at least 10 times a year and never had a time constrains. Hope the extra day charge was worth never getting our buisness again.

Adequate rental facility. A bit unorganized. Commercial feel rather than retail glamor. Nice, clean vehicles.

Great price and excellent experience!

We reserved a car online, walked in and the staff was able to get us into our rental quickly. They made sure we knew the car's basic function before we left the driveway. They were equally quick and friendly when we returned the car.
We'll be back if we need a car again.

Thought this hertz would be different but they’re all the same. They fail to disclose large fees that will be charged to your credit card and customer service will tell you sorry it’s in the terms and conditions. Disappointment that they get away with scamming people due to lack of other rental car company options.