HM Nail Salon, Miami Beach FL

Very unprofessional and disorganized.
I called them to make an appt, then I called to say I’m running late due to traffic and they said they already took my appt and have it to someone else. I said how? Since my appt is in 5 min, not that I didn’t show up and that my appt time is still valid. Then the lady says to come for 6pm and when I get there in my Uber was hey said to wait an hour+ even though I made an appt for the time I arrived on time for.

Very disappointed. Saw good reviews so I went here on vacation for a dip polish. Nails were uneven lengths, color came out different than I expected from swatches, and the clear top coat on my nails was textured even after she tried to fix it. Not worth the 50 dollars

Went to get nails done and informed that they didn’t have anyone on staff that could do acrylic

My gel dipped nails are perfect. Merlyn is my go to girl for long lasting perfect dipped nails. The customer service is above and beyond any I have experienced at a nail salon. Mommy daughter days here are always perfection. Prices are very resonable.

They do an excellent job are very attentive to my specific needs and i can't find anyone who does the same quality job they offer. Huge shout out to Martha and Marjorie!

In town for work and found this gem! The ladies were super friendly and professional. My mani/pedi is spectacular!

I’ve been going to HM for awhile now. The 2 owners are wonderful. The place has been updated and is warm and comfortable. They have a vast majority of nail colors to select from.
I have the same nail technician each time I go and she remembers how I like my nails done. She patiently does the designs I choose.
The atmosphere itself is comfortable and relaxing. Although music is played it is not loud or disruptive.
I enjoy going there.

One of the best manicure places to be found. I literally fly to Miami to get my nails and feet done. They do an excellent job are very attentive to my specific needs and i can't find anyone who does the same quality job they offer. Huge shout out to Martha and Marjorie!

Amazing service Excellent work Was able to get me and my husband in right away. Would definitely come back!

Great place, nice staff, if you are looking for a place and going over reviews, stop and go here, awesome mon special of $35 mani and pedi, cant say enough go here.

I am in this place 2 girls screaming over the place talking negative staff over some other woman! I got a phone call and mr rude the big woman at the phone asking me to cancel
My
Call that is a place to relax! Wow
I go to wash my hands: NO SOAP
AND 3 other nails technician talking loud! Very loud about clothing!
Shame on you! Bad service, horrible customer service and that person at the phone “ lame “ she needs to be happier with her life is clear she is negative and a bad influence!

My favorite place.
All the nail techs do quality work and take pride in it. They are all professional, courteous and caring.
No matter how busy, you never feel rushed.
Everyone is greeted cheerfully and taken care of as if they're part of the HM family.
If you want to be treated like a queen/king and have quality work then this is the place to go
And for those of you that need an incredible distressing massage they've got the perfect person for you. Trust me you won't regret it and you won't want it to end

Maryoris does fantastic work, takes her time, and is also fun to chat with! She’s very precise and makes excellent color recommendations. HM is my regular nail salon. Keep up the great work, ladies!

My favorite place weekly. Good coffee wonderful staff. Very clean Marjorie is amazing extremely knowledgeable

Had my nails done here this morning. Great service, good quality nail polish. Very cheap too. Totally recommend.

I’ve never written a bad review before, but feel like I owe one to HM. They don’t back up their terrible service after paying the expensive gel manicure price. I’ve been there 3 times fixing and redoing my gel manucure that i just had done. Paying each time a bloody fortune to fix the nails they messed up on a few Dayan before. Save your time and money and go elsewhere.

Walked right in and was seen right away. My technician had much patience and did a great job. Great atmosphere and ambiance!

Worth the wait. I got he classic manny and pedi which came to $35 I believe.

Poor customer service! Won’t return. I went here to get a pedicure and have been at HM before with no issues. Asked for the 35 dollar pedicure rather than express which includes hot towel and massage. Got emergency call from boss and had to leave immediately. I never got my toenails polished and received no massage or hot towel service but was still charged 35. The nail lady threw a hot towel over my legs as I am trying to get up lol
I guess to warrant the 35 dollar price tag. I don’t even expect a discount though I didn’t receive the whole service I paid for. Total Greed! An owner/Mgr who actually cared would at LEAST say come back tomorrow and we will paint your nails at the minimum! All they cared about was the money and I even tipped 7 dollars as I rushed out the door and didn’t have time to argue. Sad because this nail salon is very convenient to my gym! The pedicurist was nice though.

I love my nails so much! Maryoris was so nice and patient with me. She left my nails gorgeous, will definitely come back. If you go ask for her!

Gel polish only lasted two days before it started chipping and peeling. I’ve never had that to happen to a gel manicure. Either this is not gel polish or it’s a cheaper version of gel polish, not worth my time or money.

El esmalte en gel solo duró dos días antes de que comenzara a astillarse y pelarse. O esto no es gel polish o es una versión más barata de gel polish, no vale la pena ni mi tiempo ni mi dinero.