HMP Medical Equipment and Supplies, Bradenton FL

Two staff working and neither one of them had any knowledge about the bed & chair alarms I was purchasing. Very poor and unprofessional customer service.
Not to mention when I asked the 1st lady she yelled at the top of her lungs to the other lady in the back to come out, with me standing right next to her! Extremely rude and hurt my ears!

Terrible business - Avoid at all costs - Sold my elderly mother a bed when she had doctor orders to lease the bed under medicaid. Now they are saying we had a 48 hr return window? Who does 48hr return windows? And scams old ladies. These guys do. Cara was so rude on the phone I was in disbelief!

I am speechless about this company and would give 0/5 if I could. What they do to elderly people is heartless and unforgivable. 48 hour return policy is ridiculous. Ripping off the elderly!

ABSOLUTELY the worst place ever! DO NOT SHOP HERE! They are totally overpriced and do not stand by their products. My mother fell and broke her hip. We brought a hospital bed and an recliner. The bed was a piece of garbage and basically fell apart in the first week. I spoke to the owner and she was extremely rude and unhelpful. Stating no refunds or exchanges. Absolutely awful customer service I wouldn't even give it one star.

My mother was having problems with her Pride GoGo scooter. I brought it in to Frankie and he looked it over and tightened up the loose parts. Now things are working much better. The best part he didn’t even charge us. I was very impressed with the great service and look forward to going back for future repairs.

My husband went to this store and gave them the size of what I needed and they had to be thigh highs. He came home and I looked and said those are knees highs like I have for veins. He goes back to exchange and they said they didn’t have, so he asked for the money back $46.00 no you opened them. Yes I did to put on wife, well can’t give money back even though they sold him the wrong ones. My RN checked and for sure they are the wrong ones. Put the money, but no for a fact when I read reviews from now on about places like this I will beliEve the bad reviews. They sale wrong product and won’t return money or exchange. Another bad review, but I doubt it matters to the rude women he encountered. He even asked to speak to the original woman that sold him them. Poor Business standards! You need to hire and train people to what they are selling customers. It doesn’t matter if nurses owned if you know better you Or your people need trained. I see why you are a 3,0 rated. I always tried to give people the benefit. But not with attitude’s like this. Enjoy your $46 you need it more then me. Sorry, not sorry. And to think we were trying a place out that was close to home for medical needs.

I was referred to this medical supply store by another business but the employee seemed uninterested in selling equipment and rude when asked a question. I will look elsewhere for equipment.

I have multiple lower leg fractures. They had everything I needed to support my new temporary lifestyle needs.

Worst place ever. Will never come here again. The lady that handles the few min conversation that my wife and I had with about getting my wife a scooter, the lady was rude by acting like we were wasting her time and that she didn't want to be bothered. I would recommend that people think twice before coming here unless they want to be treated poorly. I also deeply recommend that the entire staff gets lessons in customer service.