H&R Block, Fort Lauderdale FL

Do not use this location - it is a complete unorganized mess, there does not appear to be any office management. I booked with Mary Lewis because she is excellent however I was then was switched to another advisor without my knowledge. I was then told I had to drop off my documents rather than be able to file on-site which is fine except it then took over two weeks to hear something back. Next step is another appointment at noon of course no one was there to deal with the many people standing waiting in the foyer - tax advisor was late. Really disappointing and I strongly advise against using this location.

Mary is very easy to work with, she is professional, knowledgeable, and patient. Looking forward to seeing her next year.

Because I love Mary Lewis. She has guided me through some confusing and difficult tax preparation with efficiency and empathy.

I been going there for years already but every year they keep raising their fee pricing, this year they charged me $139. After I complained a lady called me back and she told me she was going to look into that and is been 4 weeks and nothing. The person who took care of me was a nice profesional agent, but like I said the fee they charged me was very high and it wasn't hard it was a regular deduction and 2 easy 1099 R. There is more agencies that are as good and charge a lot less for the service. Looking to go somewhere else next year on.

I was looking for an appointment in their office today. The person at the front desk needed about 10 minutes to research my records from last year. Then he was not able to set up an appointment for the next day. I left and I am using now an other office from H&R Block.

Update:

An other H&R office in Fort Lauderdale did the appointment in 1 minute for the next day - it worked.

You office is convenient. Mary Lewis is THE BEST. She is knowledgeable and SO efficient. I feel that I've made a new friend in Mary. I trust what she has done. Yes, I'll be back IF SHE IS BACK.

Because I like the way your business is really run, and you brake it down for anyone to understand.

Way to expensive. They say they will charge a certain amount then at the end of it all you have some crazy expensive bill. I was treated so well by my tax preparer. But they are robbing tax payers legally and it needs to be known. First and last time I ever use H&R block. I paid my car off and told them and didnt even get asked about my donations to the less fortunate. All deductions I should've also gotten. However I was treated very nicely again as I was being robbed. The kindest robbery probably ever done. Lol

Well, I said extremely likely because I absolutely adore Brenda flowers. She is the absolute best, so if she is back I will absolutely be back as well.