Hungry Howie's Pizza & Subs, Ocala FL

My name is jeanne backer and I was an employee of this store from may 2 to Oct 4,2023. The new owner, RAY just showed up one day.wasn't ever told any anything about it. Ib was never told that the store was sold. He didn't like the way we were trained and started changing everything down to the portions of food. Our salads were pretty popular before he decided that the salads weighed to much! I wouldn't pay $10 for a salad that has barely anything on it. We also were told to not change out the food as often.like the salami and ham, and turkey and all the other things we would put on some of your salads. I was not comfortable in serving food that I know could be possibly going bad, if not bad already. I watched him put pans away, unwashed on the table, to be used for the next day. They still had all the cooked chicken stuck to them. When I went to get them to clean them, I was yelled at to put them back, that he was not spending all night there cleaning. People can get very sick like that, and there was already a problem with and infestation of roaches.leaving pans with food in them just makes the problem bigger. I definitely think a health inspector needs to go inspect that store. What a coincidence that right after he yelled at me about the dirty pans that he did not want me to wash, he fired me.no reason, just told me that he didn't think things would work out. The 2 days that I worked around him, he did nothing buy yell and curse at us.he's extremely cheap and thats why the food will never be really any good anymore.he started doing all the deliveries just so he could take the tips. He would then take money from our tip cup daily.when he wasn't even doing that job. He still refuses to give me my last paycheck that he owes me
If I call to ask for it he hangs up on me. I have reported him to the department of labor and the department of revenue. He's a poor excuse of a store owner.

After the summer I believe new owners or something took over this location. The toppings and the portions are spread thin now probably for higher profit margins. Food has completely changed and not for the better. DiGiorno has had more toppings and better quality

Hungry Howie's used to be a good place for reasonably priced food. Now it's just overpriced garbage. Avoid this place. It's a rip off!

Ask for the dough to be well done. Well done doesn’t mean to burn it till the crust is black and cheese is rock hard. Called and asked to get it replaced and was told no due to not having any drivers. But they called door dash to deliver the first one….

Every time I try a pizza I can't help but eat so many slices. Love their pizza's. The place is a little small but not crowded. Many seem to order out. Keep making delicious pizza.

Add me to the list of customers who ordered pizzas, waited 1.5 hours for delivery, then couldnt get anyone to pickup the phone to inquire where our order was. We drive up there and store is closed early, lights out, doors locked. Another customer also in the parking lot looking for their delivery that didn't show. This type of horrible service didn't just happen to us. Read their awful reviews. Stick in a fork I'm done.

Delores is a horrible manager, doesn’t pay employees, also has children walking around in the back and front with dough in hand throwing it at customers. Again very unprofessional. Place needs to be visited by the health inspector disgusting how do you show up to work with no shoes

The manager at this location is rude and hung up on me. They take our order then advise they can’t fulfill it. Please stay away from this place and I will be contacting corporate about the abuse I suffered at this location. The manager cursed at me, was rude, and hung up on me. SO NOT ORDER PUZZA FROM THIS PLACE. Bad service period!

Never call here and order. Either show up, place your order and wait for it or go someplace else. Very short staffed so phone calls and phone orders/deliveries get pushed to the back while standing there will get you a pizza. The pizzas good so I'll wait but will never call here again. This had lead me to usually overlook HH.

Since phone orders are outsourced to Pakistan with folks who don't speak English very well I have ceased to order from our local HH. The store is dirty and the skeleton crew is overworked. It's too bad HH previously had decent Pizza by Florida standards. I

Ok pizza friendly staff they were short staffed the day I went input got served really fast thanks guy's.

Absolutely atrocious customer service. The experience was so awful that my wife and I just walked out after paying. The entire experience was painful

Literally ordered a few pizzas for my family, waiting an hour and a half… nothing. Checked the status and it still showed it was being made. So I called. The lady on the phone said “oh yeah, we don’t have a driver so we cancelled your order”. I asked if they tried to call me or let me know and she responded “yeah no sorry”. Literally waited an hour and a half and had I not called we would still be waiting.

The service is very friendly, pizza was great. Better then domino's, I will order again.

I placed an order over the phone with someone who barley spoke English. She told me the pizzas would be delivered in 50 minutes. An hour and a half later I called them and the young lady said that the order was reversed because they didn't have a driver. In other words, my order was cancelled! She was very rude when I asked her why didn't anyone call me to let me know I wasn't going to get my pizza. Never getting anything from there!

I love this location. Pizzas and cheesy bread are always cooked perfectly and I find them very tasty. I call ahead and pick them up myself especially and I've never had a problem

Ordered 2 large 2 topping pizza's. 1 was bacon and the amount of bacon was awesome. Not cheap like other pizza places I have went too. Other pizza was pepperoni and onion. Was very good and hot. Would definitely recommend trying it out. Spend $21 and some change.

Wow.
I’m from NYC, known as the city with the worse costumer service lol. But this place takes the cake. The young man with glasses has no idea how to be a good cashier. I asked for the address and he couldn’t let me kno if I’m calling the correct location. We asked about a salad that was displayed on the front window and that was also a issue for him because he told us there is no salad on the front window where there clearly is. I was very disappointed this type of service and he needs to have more kindness for people who are not from around here.