Imeca Lumber & Hardware, Doral FL

Bought some extra hinges by mistake and attempt to return a few back on sealed untouched package and they didn’t want to refund me the difference, only store credit, which is a shady way to do business these days, I’ll never buy again from them. Buyers beware.

At Doral and some other 22 places, You get all the raw materials for your home improvement. Wood, Plywood, handles, Flooring, Decking, kitchen hardware, etc. You will receive the best customer service, quick delivery, amazing prices, super discounts every week an, spacial deals from the exclusive brands #IMEX (solutions) and flooring #Georgia.

En Doral y otros 22 lugares, obtienes todas las materias primas para la mejora de tu hogar. Madera, Contrachapado, manijas, Pisos, Terrazas, herrajes de cocina, etc. Recibirás el mejor servicio al cliente, entrega rápida, precios increíbles, súper descuentos cada semana y ofertas especiales de las marcas exclusivas #IMEX (soluciones) y pisos #Georgia.

TERRIBLE CUSTOMER SERVICE from beginning to end! The salesman had an attitude that makes you question why you are even buying there. The delivery guy is even worse. Comes through and doesn't even greet you, I even said good morning and he mumbled the greet back. Asked him a question and he ignored me at 100%. Literally I helped him bring down my product (long baseboards) and he wasn’t even capable of helping me place them at a comfortable spot at the entrance, he dropped them down and said “Cant go any further, policies”. I understand policies but if you leave it at the entrance, at least help to leave it at a good spot at the entrance and not just wherever. If a manager reads this I think good feedback can be provided to Roberto Guzman and the young salesman that sold me the product. Word of mouth is important in marketing and by me having this experience I would definitely not even recommend this place to people due to lack of good customer service.

Unique and very specialized place where you can see and touch the products. Sales people are little slow but overall worth it.

Best place in Miami to find great quality and design vinyl flooring. Also great selection on baseboards at very reasonable price. Staff is so helpful, friendly and courteous. Rafa was a great example of best customer service. I highly recommend Imeca, not only for floors or lumber, but they have gorgeous design for kitchens and bathrooms.

I needed an exchange. A very helpful gentleman called Salvatore made sure that I got the right item I needed. The store is very impressive. There are many unique items for kitchen and home. Thank you Salvatore for your help!

Very good customer service in store, and the veneered plywood offers exceptional value and quality.

AMAZING CUSTOMER SERVICE!

Rafael, Ermes, Alexandro are Great!

Will definetly be back to buy more supplies from you!