Interval International, Miami FL

This company is greedy. Your basic membership fee is $99 a year. The fee to exchange is $229. There's an additional $79 fee to allow a relative to use it without you being there. You should absolutely NOT have to pay a fee for one of your children (who is older than 18) to use it without you being there. When you arrive at the new resort you are not considered an owner so there are ZERO perks. They have poor customer service as well. Tooba could do absolutely nothing to help until my mother pushed to speak with a supervisor. She said it could take up to 48 hours to get a phone call. She couldn't give us a name of her supervisor. She said there are too many. So you're paying $400 PER EXCHANGE just to pay MANY "supervisors" salary. The fees aren't getting you any perks at resorts, you even have to pay if you own a timeshare at a more expensive resort and exchange for a less expensive resort. But, if you want to upgrade to a better resort or bigger room, they charge you PER UPGRADE. I'm pushing for my mother to cancel her timeshare and interval.

UPDATE: a supervisor called with nothing but excuses. She told my mother she has a highly sought after timeshare yet we have to pay more to stay at a 3 star resort because they don't have anything available. I noticed they have employees leave good reviews. Im going through and reporting them.