Issa Velez, Home Mortgage Advisor, Palm Beach Gardens FL

I was so blessed to have met Issa Velez at an art exhibition. Several years later, when I decided to sell my property I remember the passion in which she talked about her job. All I did was reach out to her and within hours she got back to me.
The entire process of selling my Palm Beach home took short of 3 months. She was on top of everything and handled difficult situations professionally. She kept me informed of the whole process, was timely and efficient which kept me at ease while I was overseas. Issa always offered helpful and great advice throughout the process. She's definitely the one to hire when needed to Sell or Buy.

Horrible customer service! Hung up on me twice after trying to ask mortgage questions! WILL NOT get my business and I will tell anyone else who will listen!

In response to her response; yes it was your number! It was a Sunday, close to closing time which you have listed as 7pm, you were not willing to hear me whatsoever! You were very rude as if I was bothering YOU! Your hours clearly state you are open until 7pm Sunday…maybe you should update those hours if you don’t want to be reached during those times…

Issa is the most knowledgeable and professional broker I have met. She is constantly in communication and looking for ways to safe money to his customers. If you want your loan to close with the best terms, she will make it happen. Her sense of attention to detail and customer data protection brings her to another level.