iTHINK Financial, Boca Raton FL
| Address | 790 Park of Commerce Blvd, Boca Raton, FL, United States | ||||||||||
| Phone | +1 561-982-4744 | ||||||||||
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| Website | www.ithinkfi.org | ||||||||||
| Categories | Bank, Credit Union | ||||||||||
| Rating | 2.3 3 reviews | ||||||||||
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Bank iTHINK Financial reviews
3I use Delray branch. Hats off to kane and Michael. I’ve never felt so comfortable. The best of the best. Donna Lauri
Here is a summary of my experience with ithink financial and why I will no longer be banking with this institution:
1. I was a legacy customer from the IBM credit union and after that it became a mess.
2. Customer service is always a disaster. I have been given incorrect information- like how to retitle a vehicle in another state.
3. The Ads are absolutely ridiculous. Every time I call iThink financial, they deploy lotteries for members to engage in which sound more like a sleezy loan/finance opportunity to engage with.
4. They have increased my interest rate because my insurance expired, then next day my insurance kicked in, but they used that one day gap as a way to automatically charge an additional $1200 to my loan amount.
5. Their loan officers utilize a loan calculator that sure has a financial basis in providing rough estimates on interest rates founded in the market, but none of them are able to provide any additional support for long term customers.
6. I have continually needed to include a supervisor as this bank does not employ individuals with a financebackground.
7.run
So I have been a customer with them for a long time. I do have 1 mortgage with them and savings and checking accounts.
Doing business with them is exceedingly hard. They make it so very hard.
Two examples:
- I get monthly check deposited in an account. Every month, same account, same amount. Yet, they failed multiple times to deposit the check in the correct account, even though the proper account number is printed in LARGE letters on it. Unexplainable.
- Going on vacation? Want to take your ATM card with you? Be prepared for fun with the bank. Listen to this: So they want you to write and hand-sign a letter to them, explaining your travel dates, which atm card you will be taking with you and sign it. Oh you must also include a copy of your ID and mail it to them.
Again, they make it VERY difficult to continue doing business with them.