Jax Jewelry & Pawn, Jacksonville FL

Christina and Ethan were very helpful and very professional, I will definitely be back to visit this store for future purchases.

Amazing used and new tool headquarters. They cannot be beat! Best prices in town! Admirable customer service!

Horrible communication between someone “upstairs” and the employees downstairs. Hopefully you are not driving more than 5 minutes to come to this dump. Save the time and take your business elsewhere.

Amazing staff that provides excellent customer service to everyone who walks through the door. The staff and managers truly do their best to help you reach you preferred dollar amount whether it is through purchase or loan. They always have amazing items for purchase and you can definitely find something for everyone. Thank you to each staff member, you all rock!

Not a good experience, I was bought a bike that was not in a good condition and the chain ca off after three days. I tried to get my money back for the bike and the owner would not give me the money i paid. My reason for saying this is to warn others that will shop here-Be prepared for your sale purchase because if something you get goes wrong you will not get your money back.

They were wonderful. The experience was fast and easy and they were willing to work with me on the buying price.

I have a 2019 acer chromebook but i dont have a charger to go with it, is there a way i can still pawn it? And if so how much would i get for it, its in good condition.nothing is wrong with just no charger.

Customer Service is Key I Don’t Know How THEY HAVE A 4.9 Rating With the attitudes they have. I was inside the cluttered fhilty establishment for less than 2 mins and my entire morning is ruined … all I said was I’d like as much as possible for the device first he snickers “obviously” then doesn’t answer me but ask again then the second guy says so if I offer u $100 bucks that’ll be good enough with pure attitude.at this point I knew I didn’t want to do any business with these guys and left PROMPTLY to go to CashPawn America

I took in a $200 digital torque wrench to get a loan for $60. They guy offers me 40 which sucked but ok. Then he changes his mind and says 30 and wouldn't even honor what he offered. Gonna go pick my stuff up and that'll be the last time I set foot in there

I have been using this shop for some timeAnd have never hadA RedemptionI lost one item due to non-paymentHowever when I went in todayJust wanting a few dollarsYou finish up a jobI felt like I was treatedLike a Like the guysHad no time for meAnd wasI felt like belittled for the items that I had brought in thereLike I say I do a couple hundred dollars a business there a monthMe having no Redemption I felt like had no merit at all as I left they were looking at me and Whispering somethingWhich I don't knowWhat was going on and

Amanda was very helpful worked with me and my prices very well, excellent customer service over all.

GREAT PLACE TO SHOP AND THEY GIVE THE MOST ON LOANS ABSOLUTLY LOVE THIS PLACE. ALL AROUND GREAT SERVICE.

Best shop the westside has to offer the owner is the nicest guy I have ever met from any pawn shop great staff.

These guys are great! Alec was super helpful and the entire sales crew here is hilarious. Highly recommend, they will not rip you off either!

Jax Pawn has a great selection of products and the staff knows their stuff, especially Ms. Vanessa. I was looking for laptop and she sold me one that would have costs me an arm and a leg if I would have purchased it at a major store. Every time I go into the store, Ms. Vanessa seems to already know what I am looking for! I appreciate her making feel so welcome and her customer service skills are amazing! Thank you, Ms. Vanessa!