JC White Architectural Interior Products, Miami Gardens FL

I drove from Broward to Miami Gardens for an appointment to look at a Haworth chair. Phil, the sales rep, I guess sized me up that I was not a large corporate buyer and was only interested in one Haworth chair somewhere between $1000 and $2000+, so, I guess the commission wasn't worth his time.

The guy definitely and I mean definitely had my phone number and email because he had to call me first to set the appt and we traded voicemails and messages. This guy didn't take the time to give me a quote while I was there even though I asked him for a quote and told me he would email me a quote.

More than a week later, he never followed up with an email quote or a phone call to ask if I received it, if I wanted to buy it, etc. Nothing.

I also went to the Herman Miller corporate store looking at competitor chairs. They followed up within 30-minutes, I did not need to make an appointment and not only did they email me a quote, but, followed up a 2nd time and we traded emails with questions on several model chairs and all the emails were returned promptly the same day.

With Phil, after trading voicemail, it even took a couple of days to make the appt.

Point of the review is to tell you to not waste your valuable time to shop with Phil at JC White in Miami Gardens, if you are an individual. They are only interested in large corporate buyers.

Purchases of (a) chair or (a) desk or single item furniture costing over $1000 is not worth their time and you will be treated the way I was.