JCPenney, Miami FL

Excellent attention from Doris!
We were looking for men's suits in 46L and it helped us a lot!
He found several and at the best price!
Super friendly! The best!

It fascinates me! They have many clothes for the whole family, some things are a bit expensive but in almost everything else their prices are affordable.
Happy shopping day.

Good selection of Belts & Docker Slacks. This weekend's sale was Buy one Get one 50% off

Such a nice quiet shop. It has everything you need in one place. The people there are so nice and extremely helpful. Perfect way to shop without chaos.

The worst customer service experience in international mall pick up and return department the associate Jonathan worst attitude very rude treat me like third class customer. When I asked for a manager took the item that I need to return and throw it the other counter Very disappointed.

Good environment to buy, the whole store is very well lit and organized. The attention of the dependents is professional, decent and friendly. The departments are very well defined, organized, the prices are reasonable, good quality items are sold, there is merchandise for all budgets, from casual, sports, or elegant clothing. Decently prepared shoe store for all styles, both in the women's and men's sections, the prices for men are above average, compared to other stores, but they offer brands with a good reputation and quality, in short, you have a good time shopping in this establishment, very pleasant and quiet to buy.

Some of the people/associates working here are not customer friendly. They are not helpful when you approach them with a question. They are lack even the basic qualities of being customer facing eg, smiling back.

I was treated by Leni in the hairdresser's on the second floor, not to mention the treatment and professionalism, I loved my cut and my new hair color

Marcia at JCPenney took away the pain of shopping and was able help me get exactly what I needed always a delight to see her <3

Clean, tidy, many offers and after walking a lot here I found the shoes that fit me, Liz Clairbone.

They do not have regulated the rotation of new designs in clothing, they maintain the same old style for a long time regardless of whether the seasons have passed, few staff to assist customers