Jesse's Tri-City Glass & Mirror Inc, Tavares FL

We were referred here by our signage guy, said they will get us the plexiglass we need for our business. We went in and shocked when Gina told us it will cost $385.20 for a 72”x13” plexiglass with 4 small holes. Since we were in a crunch we paid, she said it would be ready two days later. We missed their closing time that Friday, and said we’ll give them the weekend too. Got there for pick up on Monday, and Gina informed us that it’s not ready, we asked for an estimated time, since our signage guy does need a date he is supposed to complete our work. She got an attitude and proceed to tell us that “it’s not like you have a grocery store or something “. I felt insulted, as if the fact that we were paying more than 3x the price for the work wasn’t insulting enough. Yes this job was a $65 job at most. We were over charged by Gina, and treated like trash for simply asking for an estimated time, now that the pickup time was now gone. This is poor customer service, and not to mention theft. We asked for a refund, and hope to see every penny back in our account soon. We will never recommend Tri-City Glass to any of our customers or friends.

Mirrored headboard damaged while moving. Took it in they will order replacement and put it in the frame fore. Problem solved. Staff friendly and knowledgeable of the need for it to match as it is one of a set

Worst service ever had a glass to be cut they called me back 3 weeks later and said that they couldn’t do it when the lady said they could not timely manner

They don't come on there appointment They make thy don't even call you if they couldn't make it. I waited and they didn't come to measure my table.that's why I give them 0ne star.it's already paid too.this is the second week if they don't come Wednesday that's it. I have to cancel the whole thing.