John Abell Corporation, Cutler Bay FL

Worst customer service ever, people don't want to move a finger to help, lazy employees

Don’t call this place unless you want to be on hold for a couple of hours. They think the airlines look like they give great service. I ended up going to the store and the person I work with must’ve started the day before because they knew absolutely nothing about the products. I would not recommend this place to anyone go somewhere else where they care

I've experience the best customer service with the WHOLE John Abell team, they make purchasing material as easy as it can get, there's no need to shop around as they strive to provide the best prices! Shout out to Chris Rodriguez for always taking care of me and my business!

Great Service. I am re-modeling my house and I was able to get everything I needed at a good deal. Will return.

They must have new employees working here because my husband and I received GREAT customer service. Someone by the name of Ricardo helped us and he was very helpful! Thank youuu!:) also FYI good prices! I had shopped around. 10/10

I love purchasing materials from John Abell! I have been a customer a good amount of time already and the customer service is great! Christian is my sales person he does a fantastic job.

I purchased fencing materials for my new home and was very impressed with the counter service and assistance i received from there inside sales associates.

My family’s business has been purchasing material from John Abell for a very long time. You can count on all there staff from warehouse personnel to salesman. Our salesman Chris is always ready to fulfill our orders and answer any questions on material.

This is a family business you can count on to provide great pricing and great service.

Worst experience with sales rep I’ve had to deal with Nicole was extremely unprofessional, I was told I would be emailed a quote and was completely ignored, when I went to the store I was told to wait for 10min for her to finish with a customer when she was clearly laughing it up with a coworker speaking about inappropriate topics out loud so other customers could hear her. I do not recommend her as a sales rep, the only reason I put two stars is because I was treated like a real customer by another sales rep (Sara) which is the only reason I still go to this store for materials

Garbage place terrible customer service and not reliable for on-time deliveries or the correct material on delivery should have chose Home Depot or Lowes terrible place do not recommend for anyone save yourself the horror of shopping in disgust

I've experienced the Best customer service with Sara Vera-Chiu. Very attentive, professional and concentrated in her work. Calls the warehouse to assure they have what I want. Answers my emails promptly. Overall, showroom is clean, parking lot is clean and spacious for work trucks. Also, I want to give credit to the warehouse guys. Very helpful loading your materials. I have also dealt with the drivers on-site and are also professional on what they do. Thank you John Abell and your team.

I’m not exactly sure how they sell anything. Been calling for three days and I keep getting told to leave a message with a salesman that they will call me back. No one has called me back. I guess I will take my business and money where it is wanted.

I am a licensed contractor and I have been buying from John Abell Corp for over 20 years and their products and customer service is satisfactory. They have plenty of staff and products who will gladly take your order large or small and deliver on time. Sometimes you might have to wait but, its always worth the attention, be patient, the have a lot of pro customers. They mostly service to the trades or professionals, those who complain are the novice "Do It Yourselfers" or needy amateurs'. Never had a problem, always happy to place my next order.