Kia Service Center, Lighthouse Point FL

I’m always grateful for the service team leads - Randy & Jonathan always take such great care of me and my boyfriends cars. Customer service is 100! Always friendly and can guarantee me with last minute scheduled maintence! I never have a long wait time. They are extremely fast and efficient. I live across the street and Jonathan even gave me a ride home to ensure I didn’t have to walk home. Thank you guys! They truly care about their customers.

Excellent Service from Start to Finish.
Neil Stokes deserves 6 star.

I will reference all my freinds and family.

Wonderful buying experience, but horrible service experience, one time went to my appointment and they said I had no appointments made, went home because they wouldn't take me in without an appointment, got home and checked my text messages and yes I had made the appointment, went back again with an appointment the following week, waited outside for 40 minutes and nobody was kind enough to help me, multiple people passed by me without asking if I needed service, got tire of waiting and called their service department but nobody answered. I couldn't wait any longer and decided to leave. Another day waisted.

I scheduled a tire rotation and oil change here and when I went to drop off my car, they had no record of the appointment.
They did take it in but then informed me that they could keep it overnight to fix a brake recall, but then they never called me back to tell me the car was done… I also found out they are very overpriced! I will be going to a local car repair business to have my car worked on in the future. Avoid this place if you want to remain headache free.

I changed the purge valve and the electrical plug for the airbag because the engine light came on.
But the engine light REMAINED on.
So I took it in and told them "it's the purge valve and electrical plug located under the passenger seat".
So I sat in the lobby for 3hrs. And when they finally came back to me they told me.
. "it's the purge valve and electrical plug located under the passenger seat, that'll be $340.
YES. They made me wait for 3hrs and charge me $340 to repeat EXACTLY what I told them.
Oh, and then they wanted another $1,100 to fix the problem I bought it in for.
I guess I should just be glad that they did charge me an extra $1,000 for all that oxygen I used in there lobby.
Do yourself a favor, go elsewhere.

Sincerely, Hector Miranda

Quick service, reasonable pricing, good customer service, nice location, and good amenities. A+

I was visiting the area with family and the morning we were to drive home my car was dead. We managed to get to the Kia dealership and from the very first person that greeted us at service to the gentleman that gave me a Telluride hat for Christmas it was one of the best experiences I have ever had at a dealership. Everyone was friendly with a smile on their face including the young man who installed the new battery quickly and efficiently. I wish I could just drive the 3 1/2 hours to this dealership for service! They are the best! Thank you everyone for getting me safely back on the road!