Lakewood Ranch I - Intercoastal Medical Group, Bradenton FL

Always always late for seeing patients. Poor communication with any form of lab results. Completely unorganized

They DISCRIMINATE against people, Dr. Anthony Skidmore discriminates against people as well. My husband had an appointment scheduled as a self-pay patient, and on the same day of his visit (3h before the visit!) I got a phone call from them and the lady on the phone said they had to cancel my husband's visit because they don't serve uninsured patients! I asked her to confirm it with the doctor because nobody told us that 3 weeks earlier when I was making the appointment for my husband. She came back to me a minute later and said that unfortunately the doctor couldn't see my husband because he was uninsured. The fact that my husband had just left ER hadn't helped either. What a pathetic "doctor" is who doesn't understand the doctor's mission.

This is the worst experience I have ever had. I waited 45 minutes in the exam room for the doctor who spent maybe 3 minutes with me. I had lab work done here that I need medication based off the results and it has taken two entire weeks and I still don't have results. The only way I even got a single update was by asking for the office manager after I waited a week and a half. My entire family is leaving intercostal altogether because of how little they care. This is atrocious and I had to find another doctor and repeat lab work elsewhere because it isn't even accurate anymore.

Dr sauder has been my PCP for 3 years now. She is amazing. She is very Thorough and very open to listening to all her patients. I would recommend her to anyone. She is one of the best doctors I have ever seen!

I've gone to this location for over a decade. The only persistent problem I've encountered has been waiting to get through to someone on the phone. I've waited on hold for close to twenty minutes in the past. My doctor is great, check in and check out isn't a lengthy hassle, and I've never had to wait more than fifteen minutes to see my GP, have blood or x-rays done.

My experience at Intercoastal has been very short because I decided to leave fairly quickly and find a new physician. I was seeking care in the endocrinology specialists and the process of becoming a new patient was really frustrating. The staff answering my calls never responded in a friendly manner and would interrupt me rudely when I had questions about the process of becoming a new patient. I had difficulty finding a doctor who would take my insurance and the only doctor who would is currently leaving. If you don't have a popular medical insurance I would not recommend going here and be prepared for the staff's rude behavior.

Impossible to get through to an actual person on the phone. Specialist office has been trying to get a simple referral from this office by fax, and phone, with no response. My specialist appointments were canceled because Lakewood Ranch Intercoastal can’t seem to figure out how to respond to a fax or answer a telephone. Worst managed medical office in the area. If I could give less than one star, I would.

Always can get an appointment in the weekend clinic for those with a primary physician with this group is excellent I avoided going to the ER with an anaphylactic reaction and was treated here as soon as I walked in on a Saturday! Your not going to find this anywhere. My entire family goes here now just for the weekend clinic benefit because face it you always get sick in the weekends. As far as those people complaining about 30 minute waits and waiting in the phone too long get with the program and make an appointment online they total respond to that and you can see your lab results in the portal. Most winers with one stars are not happy regardless. This place rocks if you use the website and portal.

I waited on hold for nearly 15 min. The receptionist answering the phone should have taken the information down and had the nurse call me back as it was a clinical question. Instead she attempted to answer my question and had me on the phone another 10 min asking the question multiple times. And not writing down the information already provided. This is why phone calls take 20 min to be answered. Do not recommend

Astonishingly awful place.
From medical professionals being sent to a home with ZERO notification, let alone even having discussed such visits, to rude staff. Never-returned phone calls.

I was told by a woman at the desk upstairs that I could not even leave a note for my father’s doctor unless I booked an appointment. This was a 2–year established relationship already, not a walk-in scenario or anything odd.

I called with a request for emergency medication Rx’s to be on-hand as a strong hurricane was approaching. Never heard back.

This place is a scar on the medical profession.

This rating is NOT regarding the doctors at this practice. I absolutely adore my doctor, she truly cares about my health and takes time to actually talk to me and go over things. However, this practice has too many patients for the number of nurses/front desk staff. I’ve had hold times of over 30 minutes and recently had problems getting my test results when the tests were taken 2 weeks prior. When you go in early to hopefully get to your appointment on time, you’ll still be in the waiting room for at least 30 minutes. If the practice would hire more nurses and front desk staff I think this could really improve the quality drastically. Also, needs phone staff to be more thorough. I called with a concern and they told me it was necessary I go to the ER that night and that I could not wait overnight to see someone. This ended up being completely unnecessary and now I get to deal with an ER bill I won’t be able to pay and wreck my credit. You guys are effecting peoples lives, you need to be more thorough and hire people who can provide better direction for your patients.

Doctors are great but whoever is running the billing is running some sort of racket. Got slapped with $211 bill for a "new patient visit" that I was NEVER ONCE INFORMED would be the case. I got robbed. Go elsewhere for medical care.

Been waiting a week for their office manager to call me regarding the handling of my new patient appointment. Still no response. I usually don’t write bad reviews but I’ve never dealt with a doctor’s office like this place. So if you want a place where they don’t care about your health; this is the place to be. If this place could be give 0 stars I would gladly give them 0 stars.

Do NOT use this medical group especially for hearing aids! They are a fraud and will try to scam you and your insurance. They will claim they take your insurance (AETNA) but then require you to pay up front and then when you submit to file with your insurance company, you will learn that they did not charge you the Pre-negotiated insurance rate. It is a bait and switch and my insurance company and legal counsel are in process of exposing them. They still have not credited me over $4,000 due to me by over charging me $2,000 per hearing aid when they have agreed to Pre-set insurance rate of $660! Be ware as this is insurance fraud!

As I write this, I have been on hold 25 minutes, every three minutes the recording tells me that they know my time is important.

Its a factory. Hard to get someone on the phone. Dr. Skidmore is very good and nice. Dr. Hammer, not that nice. But they both dropped me the second my insurance ran out. (even though I was willing to private pay). But they would not give me a reason. Just got a letter in the mail saying I was dropped.