Landmark Title - Southside Office, Jacksonville FL

This can’t be what it’s supposed to feel like when you close on your first house!
Terrible experience closing on my home today! I had an appointment this afternoon, which I showed up about 15 minutes early for. I was led into a conference room exactly at my appointment time, and I was told to ‘have a seat, wherever there’s a pen’, (nothing else was said, AT ALL) then I was left in the room alone for 27 minutes (no exaggeration). The person who was going over all of the paperwork with me, told me that I was being charged for something, when I asked for an explanation, she was unable to provide one, so then left the room AGAIN, to get an answer from someone else. There were changes that needed to be made on a few documents that weren’t made until I pointed them out. Documents that required signature on a separate page, I wasn’t even able to review them, I was just told “and this signature is for…. ”

Once she handed me my documents, she walked out of the room without saying anything, so I was just going to leave, but then she popped up around the corner and presented me with this super cheap bag and a keychain as a thanks for doing business with them.

The entire experience was a joke. In the future they will have to pay me to make me use their services again.

We recently sold our condo unit in Jacksonville; we are residents of South Carolina. We accepted an offer late evening on June 14 with a closing scheduled 14 calendar days later on June 28. We had 3 sellers (owners) on the deed, one of whom would be unavailable after the 25th. Jennifer and Kaeyla stepped up and accepted the challenge. They were thorough and patient. Bottom line: the closing was accomplished was accomplished on June 28th as planned! My wife and I have been buying and selling our homes and rental property for over 55 years. Landmark Title and these ladies stand head and shoulders above any other title company with whom we have interacted!

I'm a first time home buyer and this office made the whole process navigable in a mine field of paperwork. There is no way I could have moved in in the time I did without the great folks at Landmark Title. High recommend!

Great title company. Friendly and efficient staff. Look forward to more closings at this location. Thank you!

Absolutely worst human being I’ve ever dealt with in customer service in my life. This guy was literally threatening me. I’m still amazed and disgusted. Do yourself a favor and steer clear.would give zero stars but one is the lowest option given.

I would like to commend Nikky Causey, Vice President at Landmark Title for one of the best closings I have ever attended in my 15 year history. She was professional, knowledgeable, thorough and imparted upon the Buyers and myself additional value in her full explanation of the nuances of the closing including homestead exemption, mortgage payments and more. Many of the suggestions to the Buyers were ones I had mentioned but it was great to have this reinforced with her personal experience. I highly recommend Nikki and Landmark Title at this location as experienced, professional and helpful. One of the best out there and think Nikki's closing should be recorded for all closers to view. Thank you!

Remarkable investor friendly title company, they are very transparent and work efficiently. Wonderful team, marika and alondra were a joy to work with. I would recommend anyone to close with landmark title!

Fantastic closing with a sharp team in Marika and Alondra! I would work with them again and recommend anyone in Jacksonville. Simple, easy, professional, I was in and out in under 1 hour.

Landmark Title was amazing! I was a first time home buyer purchasing a foreclosed home with liens and city fines against the property. Marika along with Alondra navigated the rough waters masterfully. They ensured I was educated on every step of the process. I closed on time and without any outstanding concerns. I highly recommend Landmark Title for you next purchase.

Great group of people to work with and they always pull through even on the toughest sales. I've worked with them for years and they have always stepped up and delivered above the mark.

I sold my house 2 weeks ago and from start to finish the entire staff was fast professional. I will definitely be using them again.

I appreciate Marika's responsiveness to both my phones calls and emails. Great service and better advise. Thank you!

After dealing with drama from the sellers of our house on closing day, Landmark Title kept it very professional for the sake of our realtor, even managing to keep both parties separate. It was hard to find the building, but they seemed to do a great job and they kept us informed for every piece of paper we signed.

Marika sevin was very helpful. She has outstanding communication skills and very helpful with every question i asked her. I highly recommend her assistance. I would recommend everyone to her!

This was my first time selling a home and we chose to do it without a realtor. Landmark title did such a good job making sure I was in the loop and educated about the entire process I felt like a pro. I can’t overstate how easy they made the process and will refer everyone I know who is selling a home to them. Stacy St Germain and her team were absolutely incredible. Thanks again for everything!

Closed my residential purchase with Howard Smith and his team including Erin today and the experience from start to finish was flawless and pain free. They were always prepared and on time and Erin was quick to answer any questions I had throughout the process.

I will for sure be using them for all future real estate transactions.

- John

The staff very friendly and professional. They have great attention to details. I would use their services again.

This was first time using Landmark Title. I dealt with
the the Team of Erin Perschel and Howard Smith. Both were very professional, friendly and very easy to deal with. All my questions
were answered very quickly.
We were able to close one week earlier then projected and my buyer
was able to presign which meant has was able to move to his new house
2 weeks early.
Both buyers and seller's were very happy at closing.

I will be using them for all my future closing.

Thanks again.

Howard and Erin make closing a breeze for me and my clients. I cannot imagine closing anywhere else! Thank you landmark title for all you do! Will continue to recommend.