Lechtenstein Jared M, DO, FACC, Plantation FL

I wish I was able to break up the doctor from the office staff, I have never met the doctor but have heard great things. My problem with this office is the staff, I made an appt about a month ago for the Ft Lauderdale office the woman on the phone acted like I was doing them a favor making the appointment. After the appt was made I got a call on Monday telling me that the doctor is not in the office that day and I needed to come to plantation office I said that was not convenient for me and I felt it was pretty rude that an appt that was made a month ago gets changed and the guy that told me about the office change told me it was a 6 mile difference and to get over it. I asked for the office manager Jill to call me and its now 4 days later and no call from Jill and When I call the office (35 times now) no one answers the phone.

I loved my experience with Dr. Lechtenstein. Very personable- quick and efficient. I definitely recommend. No issues with his staff. I noticed a previous review about someone having wear a mask during a stress test- they didn't make me do that.

My personal experience with Dr. Lichtenstein was professional and productive but some of the staff are idiots. On my last visit, I had to do a stress test and the "nurse" insisted that I MUST wear a mask while I was going to be the treadmill for 45 minutes! She insisted "it was the law" - what a fool. I insisted on a refund of my $50.00 copay and left the office. I will not return and will find a more accommodating and reasonable health care provider.

I've been a patient of Dr Lechtenstein for a few years now. I was fortunate that Dr L was available when I was admitted to the hospital as an emergency patient. Doc is very personable and has always taken the time to listen to my concerns and answer any questions I may have. Everyone I have met in his office are extremely nice and helpful when I try to coordinate appointments with my primary doctor who is in the same building. I highly recommend Dr. Lechtenstein!

Great Doc. Dr. Lechtenstein
However, they need more office staff and a more managed and professional presence. The staff always appears over whelmed and it does effect patient interactions. I applaud this staff because the 3 of them that I could see each visit were wonderfully effective but required to multitask to a significant degree which leaves little time for in-person patient interaction. This is a Cardiology office not a dental office. These patients require re-assurance and a greater degree of humanity.
Again, these are hardworking people and Dr. Lechtenstein is an excellent and seemingly very caring physician. The practice however, just leaves you with a bit of a hurried and perfunctory feeling which shouldn't be the case in a cardiology practice. I would recommend reduction in patient population or additional highly trained staff. Perhaps a RN manager or a seasoned and present practice manager?