Lexus of Jacksonville

I wanted to express my heartfelt appreciation for the exceptional service I received from Zach at Lexus. He went above and beyond to assist me during a challenging time when my car was in need of repair. Zach’s dedication, professionalism, and ability to secure a temporary vehicle for me were nothing short of remarkable. His attention to detail and commitment to ensuring my needs were met made a significant difference in my overall experience. I couldn’t be more grateful for his outstanding support. Thank you, Zach, and the Lexus team, for making a potentially stressful situation so much easier to navigate. I highly commend Zach’s exceptional service and look forward to continuing my positive relationship with Lexus in the future.

Juan Rodriguez

Henry was outstanding and supported my requests with no delays. Exceptional service by the entire service team.
David

I have been an avid BMW consumer for years and Davin and everyone at Lexus of Jacksonville made it an enjoyable buying experience!

Great service from the service advisors Joshua Sereda kept me informed with the status of my vehicle. Polite and understanding, thanks for the great service.

Very detailed and considerate. Was ready to answer all my questions. I appreciate he was so kind and patient with me! Thank you Henry!

Great service advisor. Ms. Clemons is #1 in my book. Whenever I decide to purchase another Lexus it will be from Lexus of Jacksonville.

I love this dealership! They are friendly, offer courtesy vehicles and have treats to hold you over while you wait in the lobby! Jennifer was very kind and honest. I will certainly be returning as needed.

Great experience. Have been a customer with Lexus of Jacksonville for over 20 years. Working with Larry Barry for years with my RX cars. He is very nice to work with, and answers all questions and concerns. I was in for my new car 5,000 mile checkup which was a quick service.

We love the valet service. Their staff is very attentive and kept us informed during the entire process

They always do a great job at servicing my vehicle. Lexus of Jacksonville is the place to go. My advisor Jennifer was the absolute best today. Very nice and friendly and her customer service skills were at top notch.

The team has always done very well. Well organized, the right parts, good inspections, good systems, very smooth experience. Not cheap but you get what the car needs and eventually you will pay anyway. I like Henry, he is a nice guy and very efficient.

Always an amazing experience with Paula at Lexus of Jacksonville. I live 2.5 hours away from the dealership and the valet service, guest lobby and my service consultant Paula are the reasons I will always own a Lexus and have Lexus of Jacksonville take care of me.

Jennifer @ Fields Lexus was excellent. Communication was fantastic & service as requested.

Henry, and Ky have made a very exhausting experience, pleasant if that makes sense. Even though circumstances were frustrating and far from ideal the service I continually receive from the both of them always exceed expectations. Patience, efficiency, and professionalism are always major key points demonstrated and I am grateful that I had received them both for my service advising needs and I also appreciate them both tremendously!