LUV NAIL SHOP, Miami FL

Don’t bother.

$90 (French Gel Mani Pedi) not including tip. Picture is status post 3 days later. Mani gel was already chipping less than a day later. Please notice most of the white tips on my fingers are so thin it didn’t cover the white part of my nails, and the pinky finger is a sloppy job. The woman didn’t remove her gloves after giving me a pedicure, and just basically did 4 taps on the backs of my hands to apply lotion at the end. Quite a comedic scene.

It was the worst experience. I left in the middle of treatment. The lady had no idea what she was doing. I tried to communicate (with the help of translator) but it did not help. My nails are a mess.
She couldn’t even remove gel polish and make the nails the same length!
And their tried to charge me! It felt like such a waste of time….
Ladies, save your nails, time and money

The space is really cute which is why I first decided to come here after walking past it one day. The customer service is not super great. The girl at the desk was not very friendly and the person doing my nails didn't talk to me at all the entire time I was there. I accidently messed up one of the nails when I was trying to get up and she made like a grunt. I obviously didn't do it on purpose and it wouldn't have happened if she had offered to help with grabbing my bag and putting it on my shoulder for me. There's too many nail salons in the area to not be treating customers nicely. I can easily find somewhere else to go.

This place use to be SO awesome - so clean and so professionally run. One of the things I loved about it was that it was really Zen - and peaceful and I could just sit back and relax. Last time I went in there, the receptionist was on her cell phone when I walked in and couldn’t be bothered to answer my questions about polish and worse, one of the clients was speaking on her cell phone really loud with the speakerphone on about something a little tragic and upsetting. It killed the vibe for me. They have a no cell phone policy by the way because people in miami are generally rude and don’t know how to behave so I guess they forgot about their own policy. So I’m giving it three stars because I think they have a great shop with strong potential and can and should do better.

This business is not reasonable in its dealings with customers.

My friend and I arrived five minutes after the grace period for our appointments. We thought we were early, but we were actually late due to a misunderstanding while booking the appointments online. (The online booking tool displays appointment start and end times.)

Neither the receptionist nor the owner were accommodating or reasonable, even after explaining the misunderstanding. I was charged the full amount for services that we did not receive, which I consider stealing money from customers with ridiculous policies.

Even after exchanging various emails with the owner and attempting to get just half of my money back, she refused and claimed that the policies were reasonable.

I grew up in Miami and now live in Manhattan and I have never come across a salon with such policies and mistreatment of their customers.

Been coming here ever since they opened the second one. Never disappointed as they always fulfill what I ask for. Best nail shop in Maimi.

Doesn't communicate particular SVC charge me 50 for a pedi with gel soak off terrible job on feet. Filing wasn't good polish wasn't great an the bottom of my feet nothing. I said something to owner and she offers additional services after the fact. Bad business jus because a shop is nice in a great area doesn't mean there service is good. Do ur research.bc I didn't. My fault

They did such an amazing job! Very clean and cute, they’re very detailed and do a good job cleaning and really try to do a perfect job. One of the best pedicures I’ve ever had. Definitely recommend and would come back next time I’m in Miami

I went to the Salon with my daughter, Nicole, and we absolutely had one of the longest lasting acrylic nails sets I have ever had put on! Plus, the pedicure was amazing and the guy who did it was so gentle and great. Definitely worth making the drive because they are super sweet, not expensive and really know what they are doing!

I'll make this short and simple: go here if you want good nails. The technician Maggie was very professional and very skilled while doing French tips. The prices are very reasonable and they accept walk ins too. It's so clean and well kept and they have a variety of different colors to choose from.

I had a bad experience there, the job was done in a poor way, they only interested about the money, they don't care about the customer, never seen something like that in my whole life, people who like this shop is because they never had a good pedcure or manicure in their life!

The owner was friendly and tried to please customers but the one who worked on my nails wasn’t friendly at all! I had way better manicures than what I had here.

I'm pregnant and had a great experience, the shop doesn't smell like chemicals, I didn't felt I was being exposed to a dangerous environment for my unborn baby and I as did in other Nail Shops (due to the strong chemicals smell in the environment), on the contrary, I felt very comfortable. Luv Nail Shop was super friendly, super clean and they did a beautiful job:)

This shop was beyond amazing! I book last minute when I was in town and staff were friendly and provided us with great service. I will definitely recommend to anyone in or visiting Miami.

LOVE THIS PLACE.its my go to for mani and pedi. They use all products not tested on animals! And the products they sell are made locally by the owner of the salon, and smell AMAZING. The only thing is alot of change over in staff, so hope they get that right.but I adore the place, very relaxing, no cell phones ringing or loud chatter.recommend to all!

This is the best nail salon in Miami. The staff is friendly and very professional, and the place is impeccable.

Best salon I've ever been to! Beautiful atmosphere and decoration. They offer a yummy tea or a glass of water while you are getting pampered. Btw my nails came out perfecttt. I can't wait to come back!

Had a great experience! It was my first time al Luv, and my nails came out perfect! The entire time has a great costumer service. I will definitely come back

Staff was pleasant, but my manicure lasted less than a week. Pedicure is still good, but my feet are usually stuck in sneakers every day. For $80 this place isn't worth it. I've been to chemical free places throughout the states and this one was the most expensive.

Beautiful simple decor, relaxing environment. I love the fact they carry the organic line of polishes and CND Gel colors. You have the opyion of water or tea with your services.