Marathon, Tampa FL

Terrible Experience at this Gas Station: Overflowing Pump and Rude Attendant

I recently had an extremely disappointing and frustrating experience here, and I feel compelled to share my ordeal to warn others about the abysmal service and lack of professionalism I encountered. My visit to this gas station turned out to be nothing short of a nightmare, and I strongly advise you to steer clear of this establishment.

As I was refueling my vehicle, the gas pump failed to auto-stop, resulting in an overflow that made an absolute mess. I still smell like gasoline after a 30 min shower. The fact that the equipment malfunctioned is concerning enough, but what aggravated the situation was the complete absence of any preventative measures or assistance from the attendant.

Rather than acknowledging the issue and taking action to rectify the situation, they displayed an astounding level of rudeness and disinterest. When I approached them for help, they pointed to the general area of paper towels and said i should pay attention……

But maybe they should put an out of order sign on faulty pumps instead of blaming the customer.

I detest most gas stations that aren't a Wawa and no I didn't grow up in Jersey. With that being said, this is consistently among the worst gas stations I've ever been to. Every time, 1-3 pumps are taped off because they're broken. The credit card readers almost always take multiple attempts or don't work at all. Some of the pumps are outrageously slow. The little locking mechanism that allows the gas to pump itself is broken on almost every single pump and has been for years. And on numerous occasions, it'll say my tank is full but it's not. Today, it claimed it was full but it was only at 3/4. A couple other times it stopped at 50%.

I've never gone inside admittedly. Quite frankly, I'm too afraid to go inside. It's not a rough part of town by any means anymore. It's just really bad management/ownership.

Edit: I have increased the star rating from 1 star to 3 stars because the owner had the courtesy to call me after I filed a formal complaint via Marathon's website. I really hope that I can increase this rating in another couple of months after they make some much-needed upgrades that are allegedly in the works. Shout-out to Marathon corporate for passing along the memo to the local ownership.

SCAMMER! Take your business elsewhere placing a call and report to the BBB as my card was fraudulently charged 100.00 dollars at the pump after getting gas. Looking at the reviews this location seems to have this happen often.

Pumps are horribly show and do not appear to always work properly so I am unsure of the consistency of the product and had an issue with the meter on my last visit due to being so poorly maintained and could not read the actual gallons pumped.

You cannot pay at the pumps. Half of them are broken. And the store itself is incredibly sketchy. Everything is filthy and most things are broken. Only stop if you can't anyplace else.