MarineMax Miami

Awesome Service. Anthony Armayo in Parts/Service is a truly wonderful person who really knows his stuff! I would definitely recommend MarineMax for Sales, Parts and Service!

Perfect Marina Max company! Super Manager. Thx so much Mr. Günter Bermudez. See you in 2020 with my AZIMUT 52

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Updated review 9/19/2019
I am adding this to my original review.

So I needed some rod holders and some of my cushions exchanged as they had stains on them. The entire team at Marine Max went out of their way to help me again. They replaced the cushions and also did a great job in installing some gear I wanted on my
Boat. The enter staff got involved in helping me including Manager Christian Gonzalez, Salesman Brian Carranza, Finance Manager Estephanie Herrera and Service Manager Andrew Armao. These folks went of their way to help me and make sure I was happy.

Please feel free to contact me if you have any doubts about purchasing from Marine Max Miami. They are a truly amazing group of folks and you won't regret the experience!

Great experience with MarineMax on my potential purchase, Joanny is great as well as Robert! Location is unexpected but really nice on the river.

Called 5 days left messages for Johnathan service writer to service 4 -350 verado
Never heard a word, I called yesterday and asked the lady answering the phone if he was the bosses son! Figuring nobody that lame could hold a job.
If you have to call a dealership for five days to get your boat serviced and nobody cares enough to call you back stay away

First of all, I want everyone to know that I read all the negative reviews. It impacted me but I decided to give MarineMax Miami a shot and I am so glad I did. They were very nice to me and my wife and the service was excellent. I ended up buying my boat from Salesman Brian Carranza. He was very patient and professional with us. I met many of the staff here including the Manager Christian Gonzalez, the Finance Manager Estephanie Herrera, the service staff to include Service Advisor Abdiel Borges, Service Manager Andrew Armao and Service Advisor Rolando
Willimann. They made me and my wife feel like long time customers and friends. They went out of their way to help us. Once we took possession of our boat and went home, we noticed that the Bimini Top had made a hole in the backrest of the seat. We immediately called MarineMax and they told us not to worry and to bring the boat back to have it repaired free of charge. They are truly amazing. If you want to buy a boat from a great dealership,
Look no further than the staff at Marine Max Miami, I recommend them 100 percent! I will be a permanent customer because of their professionalism and courtesy.
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Lorenzo Toledo

Called 5 times and left 2 voice mails to try to get a hold of somebody to buy multiple parts for a engine boat. After being transfer from the operator, always got a Voicemail and never a return phone call

I have a sea ray L650 wen to Marin Max to finish some work, Bad costumer servic, the Manager Andrew all time is in meting and never can call you back, Jhonat asked for you number and never call you back.

I bought my first boat at MarineMax up in NY and now my second down here in Miami! The staff is very friendly and knowledgeable who helped me pick out & custom order my new SeaRay. Bryan Carranza is the guy to go to! Supper excited to get out on the water on the new boat!

I recently went for a Navigation Course with Capt. Peter M. Koltun and it was superb. Given his years of experience as a U. S. Coast Guard, he is extremely knowledgeable about everything related to boats and safe navigation. I've already bought 2 boats from MarineMax Miami and this course with Capt. Koltun is one of the reasons I will buy my next one there too!

It was great, everyone friendly and helpfull.
Dealt with Stephanie Herrera and she was great.

Service tech Craig has been awesome.
Great customer service with great follow-up on how the repairs went.going as far as texting me on a Sunday to see if everything was okay with the boat and the service he had done.
The best tech at MarineMax Miami.

Never seen a place so disorganized, bad service at all, dirty and nobody knows what to do. They adore sell boats but there is NO after sale support. RUN AWAY FROM THIS DIRTY PLACE.

Just wanted to drop you a note to say that you guys are awesome.great assistance from Juan Weller and Estephanie Herrera. I'm very happy with your service over all, and really just wanted to share my appreciation:)

This is by far the worst service I have ever witnessed so far. There are two employee there, both name Andrew, and they are professional layers. They prepare estimates for a certain amount of money and for a reasonable timeframe, but they just never deliver, neither on time nor within the budget. They make cstumers think they are working on their boats, while the boat is probably laying there with no workers around for weeks.
Please avoid this place, you will certainly waste time and money. There are other options in the city that offer a better service. I am definitely not coming back ever.

Manuel and Estephanie made our boat purchase personal and seamless. The service provided by MarineMax Miami was EXCELLENT!

As I read thru the reviews I noticed a few complaints. You can't please everyone and everyone cannot be totally pleased every time. Ironically I purchased my Rinker 270 from the GM's brother several years ago. I have a couple of not so great experiences back then but since dealing with Andrew in service I've been treated like royalty. Manuel in service should have the title of Chief Surgeon because for boats that's what he is. After Banyon Bay marina totally ruined my boat in 2013 while i was deployed to Afghanistan I thought it might be best to sell my boat for what i could get. But thanks to those guys and Marine Max Miami I practically have a new boat. Thanks guys for all you've done and continue to do for me and others like me.

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Two of my buddies recommended them and all was great. Very knowledgeable, professional and affordable. My propeller shaft seal was leaking. I called and they got me in the next morning. Had them paint the bottom, replace props and fix a few other issues. Got out of there $2k below estimated. Don't waste you time looking around and price shopping. Give them a call. Andrew and Armando are great guys.

Experience has been flawless at MarineMax Miami under Greggs supervision. All personnel associated with me to date give you the sense that you are their only priority. Pretty impressive and very welcoming. Definitely do not feel like you are on your own.

Bought my first NEW boat at MarineMax Miami and absolutely loved the high level of professionalism I experienced. These guys know their boats well. As a past licensed 100 ton U. S. COAST GUARD Certified captain, I can tell the entire staff is passionate about boats and boating. This is not just any dealer, it's a dealer way above the rest. I have now been a wealth manager for over 20 years and buying a boat from a publicly traded company, gives me a great deal of confidence. If you are in the market for a new or used boat, I highly recommend buying from MarineMax Miami. God bless and see you on the water or at one of their fabulous rendezvous.another great reason to make them your trusted boat dealer!