Martin's Larsen Farms, Oxford FL
| Address | 270 Co Rd 466, Oxford, FL | ||||||||||||
| Phone | (352) 748-3756 | ||||||||||||
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| Website | martinslarsenfarms.com | ||||||||||||
| Categories | Hay Supplier, Animal Feed Store, Pet Supply Store | ||||||||||||
| Rating | 4.3 6 reviews | ||||||||||||
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Martin's Larsen Farms reviews
6We picked up some beautiful orchard hay today and met some very nice employees while we were there.
Great place to do business! People very friendly and knowledgeable! Recommend Larsen's to everyone I know!
Went there to deliver hays and only took 45minutes to1 hour to unload my trailer.
First time coming here as we were referred by a good friend. Good quality hay but HORRIBLE communication. My father and I went on the 14th to get a bale delivered to our home, as this was our first time coming here we asked LOTS of questions to the cashier Sabrina. She informed us they weigh the bale and have it written down, you pay the weight of the bale that day and ON the day of delivery the delivery fee will be taken out. We informed her prior to it getting weighed and after that we needed that bale delivered as it didn’t fit in our car even the guy on the forklift said it wouldn’t fit. She still processed the payment that day of 160.70 and we went home. We got the bale delivered yesterday the 19th, and today the 20th we were charged 213.20. We contacted the store and spoke with Jennifer she stated the information Sabrina gave out was incorrect as we were delivered a different bale than the one we paid for and she will try to speak to the owner to see if we can have the 213.20 refunded. We get a call back from Sabrina stating we lied and did not inform her we needed it delivered that it was under her ASSUMPTION that we took the bale home on the 14th and go got another scheduled for the 19th delivery. As first time customers it was her job to inform us of all this information on the 14th when we asked her MULTIPLE questions and made it very aware we needed that bale delivered. Won’t EVER come back because of improper communication skills and assumptions.
I went there for the first time based on a recommendation from a friend. Everyone is super friendly and helpful. The hay was amazing, very good quality and my horses love it. I will be back for sure.