Mattress Firm Westchase, Tampa FL

Antonio was very helpful and knowledgeable! I enjoyed the time inside of the store! I’m waiting for my mattress to be delivered.

The manager at Hillsboro Ave branch was so considerate and understanding. He could handle an unexpected situation when a mattress for pickup was not being able to get checked out due to a system error while he was able to offer an alternative option to help with our need to pick the mattress immediately as he could find a comparative one in a close by branch, was able to run a manager special discount to adjust the price and met with us at the other branch to ensure the pickup as it was their closing time. Great handling plan for an unfortunate situation in the best customer interest. Thanks

Great mattress by far! However customer service is a pain. I called 3 times to get my movable bed frame replaced because the one given to me on the original delivery day did not work. I am still waiting on the replacement.

Alejandro was very helpful and knowledgeable. He provided excellent customer service and went above and beyond our expectations.

Miguel was the most perceptive sales person I’ve dealt with in a very long time. First, he knows every detail about every product at Mattress Firm; and he can locate finer details quickly. He knows how to read customers and how to meet them where they are in regard to decision making about the purchase of a bed and frame. I purchased a bed on my first visit due to the respect he treated me with. Mattress Firm is a very favorable company because of employees like Miguel.

Great purchase and so thankful for Antonio! No one likes going into mattress stores just like car dealerships, but Antonio was amazing from the beginning. He walked us through everything even when we didn’t know what we wanted. We trusted him and ordered what we decided and I slept soo amazing the first night. We got a sleepys dose 10in with a free adjustable head board. I highly recommend this store and Antonio for any needs for your sleep!

We had a very good experience in purchasing a mattress that works well for us. We received outstanding customer service from Alexander who assisted us with the purchase and then arranged the delivery, which took place the following day and which was also a great experience.

Antoine/Antonio (cannot remember his name) helped us out tremendously both times we came into Mattress Firm. We were able to find what we were looking for and more. We made our purchase and we are very happy with our purchase! Thank you Antoine!

Fernando at the location in Westchase was amazing! He took the time to make sure that I was absolutely happy with the bed that I chose. He made me feel comfortable and the process was easy. My bed was delivered two hours before my delivery window and the guys that dropped it off were great. My bed feels amazing and I’ve finally been able to get some rest without too much tossing and turning. Really happy with the whole experience!

Alejandro was amazing amd very knowledgeable. With the information he gave us we feel we mafe the best choice in the matress we bought!

Went to try the Purple mattress; this store has it! I went with the intention of purchasing and was given a deal on some extras as well. Overall pretty quick experience in purchasing, now I wait for shipment!

Antonio was a huge help! He directed us to the perfect mattress. He was very knowledgeable in what type we needed that suited both mine and my wife's needs. Will definitely keep going back for all of our mattress needs.

Had an amazing experience at this store Alejandro was extremely knowledgeable and helpful. He answered all the questions we had and helped us select the perfect bed based on what we wanted to achieve. I highly recommend going to see him and check out the great deals they have!

Antonio with Westchase Mattress Firm helped me both last night and tonight. Could not be happier with the whole experience. Knowledgeable, professional, and courteous from start to finish. Purchased a mattress and adjustment base this evening and feel I got the best possible mattress for my needs. Great experience all around, would highly recommend.

I have to say I had one the best experiences shopping at this Mattress firm store today. Antonio was the salesman I worked with and I am glad I met him. He was very professional and yet customer centric in helping me find a bed set that fit in with what I was looking for and gave me a reasonable price. I am very happy with my purchase today and strongly recommend this Mattress firm store. Will be buy here again!

If you’re in the market for a mattress. I highly recommend Antonio. He was awesome! He tailored my purchase to my needs and was very knowledgeable, friendly. I’d definitely enjoyed my time with him.

Fernando A.was amazing to work with. I got help with a bed and frame is perfect for me, and I feel I got a good deal. His service and help was the best!

Antonio was fantastic. Took us through all the options until we found what was best for us. So excited to get the new bed. Thank you for all your help

I went to Mattress Firm, Westchase, after looking at mattresses at another store. Salesman at other store knew very little; just wanted to sell a Tempurpedic. Alejandro at Matress Firm greeted me and asked if I had any issues. Boy, do I! He asked many questions and suggested 3 or 4 different mattresses and pillows to go with each. He encouraged me to try then for at least 10,15 minutes or more. He explained construction, pros & cons and why he suggested it. He brought numerous pillows as well. There was no pressure to buy immediately or I
would have left. He explained warranty, exchange and deliver options. I came back today and purchased a Sealy hybrid from him. His knowledge of the products and of sleep concerns is amazing. Most importantly, he actually listens to the customer and tries to find the best product for them. I would highly, highly recommend Alejandro at Mattress Firm.

They take money out of my account every week and say I owe money still. I will never use them again! Sorry I thought I did contact them directly