Mayo Clinic Neurology and Neurosurgery, Jacksonville FL

Awesome place, very knowledgeable staff and the care you receive is the best.

I don't recommend this department. There is a lack of communication issue that doesn't help patients progress with their care plan.
I have visited Dr. Fox at mayo clinic after having a severe pain in my lower back. He recommended me to get injections to try if the pain will be gone after these. My insurance rejected the injections and here I go with two months of suffering with communication with him and his staff to get the approval and reschedule these appointments. I kept calling his team and send him msgs over the portal and no response. They kept telling me we will give you a call when we will have update. No one ever called me for an updates. I kept calling everyday to check on statues. Also, schedulers missed up these appointment multiple times. It was such a frustrating experience with him and his staff. I don't recommend anyone to go through these type of experiences and having severe back pain at the same time. This was the most horrible experience I ever got through.