McDonald's, Fort Walton Beach FL

They close at 11, stopped by the drive thru at 10: 20. Employee tells me over the intercom they can’t take my order because they were closing early.
I asked why, no answer.

Horrible customer service I am on vacation and this is the second McDonald’s I have gone to while being here nd both customer service is horrible

It’s the worst Mac I’ve ever been to. They take orders incredibly slowly, and then it turns out they can’t even make coffee because they don’t want to clean the coffee machine afterward.

AWFUL! Waited in the drive thru for 25 minutes for a happy meal. When I walked in I went to the bathroom and 2 employees were in there listening to music and talking selfies. Went to the counter to say I’ve been waiting in drive thru and they still hadn’t made my food! They finally gave me the happy meal and they didn’t even put the fries in the box.

Waited over 30 minutes fo 2 biscuits and the chicken was burnt. People were getting refunds because they never received their food. Won't go back!

They NO LONGER have senior or military discounts? What's the issue with not giving discounts?

Guy taking our order takes forever while no one is in line just our vehicle alone. After 10 minutes of waiting he apologizes and takes our order for a coke and another drink item, ran out of sweet tea once again for the 100th time it feels like. The guy who took our order didn’t even look at us and was not happy to be at work obviously, after paying he then hopped onto counter top and sat in his phone before we could even pull away to the next window.

Can be long wait times due to constant flow of people needing food. Overall a decent McDonald's.

Ordered 3 pancake breakfast’s and they didn’t give me pancakes. Ordered a coffee with extra cream with sugar and they didn’t give me any cream or sugar. When you have kids in the car the drive through is supposed to be for convenience not inconvenience. It’s an inconvenience to turn around to go back and get what you paid for that they didn’t give you. And these people want $15 an hour? !

This is the worst food and service I've ever gotten at any McDonald's. They walked by several times and no one spoke. Additionally the food was greasy, flavorless, and the chicken was dry. Absolute waste of $20+ dollars.

I mean we know what we're getting when we go in food wise. The better question is always the service. Well lacking seems appropriate. From the drive through operater really not wanting to be there and about as pleasant as hugging a porcupine, she was not to be outdone for by the food delivery. I've learned with fast food ALWAYS CHECK YOUR ORDER.paid for four breakfast sandwiches and a hasbrown with a lg coke and med sprite. Luckily they were slow so I just backed up and the lovely food delivery person was aghast that me; a mere peasant was asking for the additional sandwich that I had purchased. After taking the bag back and walking away for a few minutes she stuck the bag back through the window and yelled CHECK IT! Finally I know it's a strange concept but actually getting what I paid for.never the less my son and I ate the food which was hot and fresh. The service.yeah not so much

Service was extremely slow was not correct. Extremely cold for breakfast. People seem like they didn't want to be at work.

McDonald's continues to impress with its consistent delivery of delicious meals and convenient dining options, earning it a well-deserved five-star rating. This iconic fast-food chain has solidified its place in the hearts of many with its familiar menu, efficient service, and commitment to customer satisfaction.

McDonald's has been a beloved go-to for quick and satisfying meals for decades, and it's easy to see why. From the iconic Big Mac to the mouthwatering Quarter Pounder with Cheese, McDonald's offers a menu that caters to various tastes and cravings. Their French fries and Chicken McNuggets have become synonymous with comfort food, creating a sense of familiarity that keeps customers coming back.

One of the key factors contributing to McDonald's popularity is its commitment to quality and consistency. Regardless of which location you visit, you can expect the same familiar taste and reliable flavors that have made McDonald's a household name. Their commitment to sourcing quality ingredients ensures that each meal is flavorful and enjoyable.

Convenience is another major advantage of dining at McDonald's. With numerous locations worldwide, McDonald's is easily accessible and offers a quick dining solution for people on the go. The drive-thru service is efficient, allowing customers to enjoy their meals with minimal wait times. Additionally, the introduction of self-order kiosks and mobile ordering options have made the ordering process even more seamless and convenient.

McDonald's also strives to cater to diverse dietary preferences and evolving consumer demands. They have expanded their menu to include healthier options such as salads, wraps, and grilled chicken sandwiches. They have also made efforts to provide transparency regarding nutritional information, allowing customers to make informed choices.

The staff at McDonald's are typically friendly and efficient, ensuring that orders are taken accurately and promptly. They work diligently to ensure that customers have a positive experience and address any concerns or issues promptly and courteously.

In conclusion, McDonald's remains a classic choice for tasty meals and convenient dining. With its familiar menu, consistent quality, and commitment to customer satisfaction, it continues to be a reliable option for a quick and enjoyable dining experience. Whether you're looking for a satisfying meal on the go or a familiar indulgence, McDonald's is sure to satisfy your cravings.

Kind of clean lobby. Food was good temperature. Chicken nuggets were freshly fried.
I ordered through the app for table service and the counter girl wanted me to pick it up at counter. So I told her that it was table. And she brought it to the table. She made a face. But she brought it. No manners at all.

So next time Im gonna order Drive thru and see what happens

You need to tell your employees to not stick their fingers in their mouth while taking your money at the drive thru. It’s disgusting on top of them being rude.

Went through drive-thru to get breakfast for my dog and I. Wanted to get a side of bacon for my dog. They said they could not sell me a side of bacon! How do you add extra bacon to a sandwich genius? Just use that button! Needless to say, I drove off. With 3 clueless women staring out the window at me. We will not be back.

Quality of the food is nowhere near the level of other McDonald’s in the area, specifically the burgers, they tasted very old. That being said service was quick and the staff was professional.

This new era of workers in America will be the downfall. Everyone wants to get paid but no one wants to work. The attitudes here are synonymous with this generation. Rude, entitled (by what you work at McDonald's), and lazy. Only at this location which is by far the worst McDonald's I've been to on planet earth.

The little girl at the counter was extremely rude and it was like I was a bother to her for having to take my order. Not only did I have to keep asking for my drinks but when she handed me my food she rolled her eye turned her side to not saying a word. Would not recommend this place unless you like horrible service with a side of rude.

One of the worst experiences, I ordered lunch with Hot chocolate. They gave me coffee instead and it was very cold.the waiter putting her finger inside the coffee to check the temperature then she added cocoa powder, reheating it again.