Metro by T-Mobile, Boca Raton FL

This used to be a nice place. Went in today to get a tablet and one of the guys working behind the desk was extremely unprofessional. (a younger Hispanic/African American guy). His customer service was absolutely horrible. I've been a customer of metro for a very long time and I will not be going back to this store because of him.

The rudest employees. I went to the location in Deerfield and only spent 50 bucks for Samsung a53 and this store wanted $499.99. If you are looking for a new phone don't but it here but head to the store off military and 10th and talk to Tyler. It such a shame how rude the employees treated me today!

Nice bunch of guys but there prices are off the charts.
I just wanted a block for a new Samsung galaxy A13-5g.
This store wanted 35 dollars plus tax.
Really.the store in Delray wanted $30.00 for the same one with a cable. Is there something special about Boca where we need to pay extra. I'm thinking not.
So, I ended up getting it via Smile Amazon where.part of the cost goes to charity. We ended up paying 12 dollars for a pack of 2.
Wow. Boca is in its own world.
Thanks but we will not be visiting there again anytime soon/or anytime.good luck
Ron

Best place in town samer was ammazing helpful he give me good price trancfer all my info from my old phone he took his time with me hes the best everone should visit this store and ask for him he have great deals. And he give me lg pad just for 149$ thank you metro for having him here

I had a great experience with one of the employees there she had excellent customer service and super sweet. She recommended me the best plan with the phone I’ve been wanting for a while now. My intentions were to just going to see what they have but she was so good with me and gave me a good deal, thank you Sasha!

My phone had crashed and I needed help so I walked in and Sasha wouldn't stop until she solved the problem. I'm a delivery driver and none of my apps were working and she went over and beyond until she figured out the problem if it wasn't for her I don't know what I would've done because I use my GPS to make my deliveries and she saved me that day. Thank you

This metro store is very clean and the employees are very nice. Sasha was very helpful, and she helped me pick out a Samsung phone within my price range. She also transferred my contacts, I will be telling my friends to come to this location!

Samer was excellent in solving my problem/issue. I have been a long time metro customer and have always appreciated the professional help at Metro.

I just stopped in the store to pay my bill. Normally I'd do it online but my phone was dead. When I paid my bill I asked the rep why surcharge for paying in person had risen. Furthermore, why is there a surcharge at all. She told me "because I'm in the store taking up their time". So if I'd have come there just asking about phone prices would I have been charged for that? That takes up time too. Then she had the nerve to start talking junk about me after I got my receipt and headed for the door. No worries though, I'll never walk into that store again.

I like to acknowledgement the excellent service that Sam has rendered from stores #483 located at 483 NE 20th St, Boca Raton, FL 33431. He was a pleasure to deal with and an excellent communicator let alone a great listener. His professionalism exemplify the excellent standard of the Metro PCS/TMobile branding partnership. Metro PCS/TMobile family are fortunate to have Sam as an employee because he goes above and beyond to meet customer expectation. Therefore, did not want to let his great service/accomplishment goes unnotice.
Thank you Sam and I am very much appreciative of your service.

Sasha was the employee that helped me. She made my new phone experience very smooth and easy & the service was fantastic!

Sasha was amazing she helped me buy a new phone the service was great and the whole process was super easy and quicker than expected.

I came in today and finally I got a phone after not having one for 3 months, Sasha helped me and was kind and patient

I would like everybody to know out there that the MetroPCS center by T-Mobile at this location has a wonderful worker named Sasha very very helpful on all matters pertaining towards the phones and tablets and iPads as well very patiently and very cooperative she assists me on purchasing the phones and educating me how to work them thank you Sasha

Don't buy a phone from this store! The regional manager pushed a more expensive phone on my boyfriend. He only wanted a cheap ols style flip phone because he's always breaking them. The guy swoar that he would have screen protectors and cases by next day. He didn't. My boyfriend broke the phone and the manager wint return my boyfriend's calls. After you buy phone they ignore you. I will be filing a formal complaint with the B. B. B.

Just purchased the new moto e from this location great customer service and great promotions very happy customer