Metro by T-Mobile, Hollywood FL

The worst Experience I ever had. Within five minutes of making a purchase, i tested the phone and realized that my calls were not clear and the camera was not working properly. I took the phone back immediately and was told abruptly that the phone was final sale because i'm an existing customer and I should go to the corporate store which was of no help as well. Okay, so this is how you treat and speak to your existing customer to earn and keep business. This phone had information on history which indicated that it was used or returned by another customer. Considering the economy, you have no respect for your customers.you are ripping people off. I will never recommend this store and will take my business elsewhere.

No customer service ready to rip everyone off rude lady don't explain policy

I Everytime I go the metro on Hollywood Blvd across from Court Frank manager always is helpful always pleasant makes me feel welcome I would highly recommend this store and frank