Metro by T-Mobile, Oldsmar FL

Firstly, I want to say that the lady that helped me was nice and she did get my service working again, BUT she scratched my phone while trying to use the tool to open the sim tray because she had very long nails and couldn't properly handle the tool.

I hope you're hearing me I'm at the old Mars store in Pinellas county on Tampa road and damonte has been the most wonderful person helping me learn a laptop and I just I truly truly thank you he has saved my life. Also I want to think serenity she was a lot of help and I'm very grateful for the staff there I highly recommend this store I've been to quite a few

They are supposed to open at 10. She got here at 10.10 and then said you have to wait.she couldn't open the store

Nina was extremely unprofessional, doing side jobs for family with customers in the store. Little to no information on pricing, decided to have a conversation with a friend mid sale. Something shady is going on at this is location. 0 stars and should be investigated. Staff member looked to be on drugs.

If a customer calls because they are having a hard time paying their bill, maybe you should listen and help. I was just dismissed and felt like you just told me to fo

Been with metro over 10years Nina Alvarez is the best they ever hired ask her question she knows it all should be manager or CEO polite works with smile professional

Fantastic Metro T-Mobile store, Selena is absolutely exceptional, kind, takes care of everything for you, and explains it, clean atmosphere, nice store!

Nina was great. She was working alone and professionally served multiple customers. Was kind and insightful. Never flustered.

Tabatha/Damonte here were awesome very professional and helpful answered all my questions on point I was really impressed if there was 10 stars I would give this staff 20+ definitely recommend this store

Wow THANK YOU Tabatha! Was able to help me soo much she incorporated her years of experience with common sense to get me dialed correct and troubleshoot weird issue i had comming off a corporate number with different carrier (seriously over the last 3 weeks or so i went to many other stores and carriers and their answer would always be something like "i don't know we cant help youbin store you have to call customer support) Well not tabatha she took INITIATIVE and set things up and called herself! Wow thank you. So now i got great metro deal! Highly recommend this store!