Miami Elite Maids, Miami Beach FL

They must pay for these 5 star reviews because this company on the first time attempting their service was nothing short of a HORRIBLE experience. I'll keep it as simple as I can. The service was scheduled for 10am they did not show until 12pm. The cleaning was NOT satisfactory and when I call twice after the service no one answers. When you make a booking you get a tenative quote based on rooms, sq ft and extra services. That quote was 349. I receive a email a few days later with a subject line saying quote and nothing attached to it. So no updated quote was provided. Then i get 2 calls at 9.30pm indecent hours for business and rude text messages from the company saying they will sue me, etc for not making a payment. A payment by the way in which I had NOT received a quote for or anyway of paying for a quote.after a lot text messages into the evening and a quote finally being provided by email at 450, and then a quote by text message of 400 was sent to me by a payment link with a text saying I'm cutting you some slack, even though you don't deserve it. After I make the payment of 400 it says cleaning and late fee a late fee for what… they even had the audacity to attempt to charge a holding card, when I said once I receive a quote I will make the appropriate payment. I planned on using their services bi-weekly and I was called a thief for trying to get a better deal by no longer wanting to move forward on a regular basis with their service. Who in the right mind would ever consider using a service regularly who handles business this way- not only did they not address the issues of the poor cleaning to try to make it right, they threaten their clients, and charge cards without authority. The owner will now try to say slander on this review, so I've attached photos with proof, so all the future potential clients can be aware of the horrible service and treatment you receive if you decide to hire this company.

This is not a legitimate business; the website and 5 star reviews are a front for an amateur operation that can't manage appointments and likely doesn't even have employees or office space besides the two people on cell phones. Both times we tried to leverage their services, I booked a week ahead of time, and both times they texted on the day of after the arrival window to try to reschedule because they coudn't supply a cleaner. We gave them another chance after the first cleaning because it's so hard to find a compentent business in this city. I called and provided specific feedback/requests, agreed cost and requirements, scheduled, and was assured that we were good. Day of was texted 30 min into the scheduled arrival time. When I called, was told there was no record of the notes, agreement, etc. I've asked for my account, billing, and personal data to be deleted and they have not yet complied. Stay far away from these people regardless of how desperate you are to find a competent cleaning company.

We hired them to service a luxury event during Art Basel. They came in to clean up after the private dinner was done and they were incredible. Efficient, kind, willing to support as needed. The private residence was spotless when they left.

Incredible team! We were appalled with the “move in ready” condition of our apartment at The Flamingo and the two individuals from Elite Maids were incredibly thorough, kind, and detail oriented, finally making our new apartment a livable dwelling. They went above and beyond to do this deep clean, and I would definitely recommend for all your housekeeping needs!

They did an amazing job. I requested a deep cleaning including appliances and they exceeded my expectations! Will book again!

I live full time in New York, I hired this company to manage and clean my Airbnb rental properties and I must say I’m extremely impressed with the quality of their service. It’s a breath of fresh air to have a company that specializes in high end properties. I’ve receive nothing but 5 stars from my Airbnb and Virbo guest.

Miami Elite Maids are extremely pleasant and undeniably great at the service they provide. I would recommend them any day of the week! Thank you for such consistent professionalism

Just moved into my new house here in Bal Harbour from New York. I was recommend Miami Elite Maids from one of my coworkers, they came in and pressure washed the entire exterior of my house for a great price and did an amazing job. The team even threw in some extra freebies I was super happy with them overall.

This is the best cleaning service I have ever used. They are very professional, they arrived on time with all the necessary cleaning products and left the house spotless. Would definitely use again "Miami Elite Maids" highly recommend to anyone.

Miami Elite Maids exceeded my expectations with their top-notch service. From the moment they arrived, their friendly demeanor put me at ease. They were thorough in their cleaning approach and left my home looking and smelling fresh. I'm impressed and will definitely hire them again.

I recently hired Miami Elite Maids for a deep cleaning of my home, and they did an exceptional job. The team was punctual, professional, and efficient. They paid attention to every detail and left my house sparkling clean. I highly recommend their services.

Hiring Miami Elite Maids was the best decision I made for my home. The team arrived promptly and got to work right away. They were organized, efficient, and left my house looking immaculate. The attention they paid to even the smallest details was impressive. Highly recommended!

Love the cleaning service they always do a great job everytime Micheal and his team were outstanding. Highly recommend

I'm extremely satisfied with the cleaning service provided by Miami Elite Maids. The team was meticulous in their work, ensuring every corner of my house was spotless. Their attention to detail and commitment to customer satisfaction is commendable. I highly recommend their services.

Most Amazing cleaning. Professional, pleasant, here to work. Best cleaning service I ever had. I’m from Manhattan & I am a nurse & husband is a Dr. We are very particular. ***The price is reasonable!

We had an outstanding experience with Michael and his team. They did a thorough and excellent job, particularly with the bathrooms. I think they went over and above to ensure the house was done the way we wanted and also to handle some organization. It was a great experience and we'd love to have Miami Elite Maids cleaning service regularly!

I spent 250$ + 44! $ tip (typically $300 but I was given a 20% discount because the first time I booked no one showed up and I was still charged) for a clean and deep clean of a 1 bed room and 1 bathroom apartment 1000 sqft.

They spent a total of 1 hour and 20 minutes here and cleaned. I gave an extra 40 for helping with tidying which wasn’t included in the price. They did a good job - they vacuumed and mopped the floors.