Miami Plaza

My lender car was towed from my assigned parking space the day I arrived with this vehicle from a sixth floor. The management office was closed at the time of my arrival. I identified my self as the tenant and told to both security persons that my car was a lender given to me that same day by the car dealer. The security guard did not offer a temporary permit. I used my beeper to enter the parking lot and parked my car in my assigned parking space. I went the very next morning to the management office to get a parking permit. To my surprise, I was informed that my car was towed that very same night by security (approx less that an hour after I had the discussion with them). I have lived for three years in the Miami Plaza as a contract abiding tenant, and I have dealt with all kinds of egregious issues, but i have never filed a formal claim. I believe in due process, communication and healthy coexistence. These basic social concepts are non existent in this management. After over three weeks of filing a request for reimbursement from the management, my claim was finally denied-twice. Apparently the management is not responsible for physical damages to the car while in the parking area. Even if these physical damages (removal of the car) are caused by the landlord or the company representing the landlord itself.

The front office folks like Pedro, Edward and team are really helpful and friendly. Keep up the good work!

Best building ever! Never want to move out! Everybody is so nice including friendly staff and neighbors! The coffee made by Erlys is amazinnnnnng. She is the best! Move here you won’t regret!

Moved in about a week ago. Already had a package stolen but all in all the building itself is solid and gets the job done. My biggest issue is the fact that there's dog poop everywhere outside the building. I literally have to keep my head on a swivel as I walk my own dog. Moving from the northeast, I was shocked to hear that people, in general, down here tend to not pick up their dogs waste.but around this building it's really apparent. It's gross; for that reason alone I doubt I resign. If an improvement happens in the coming months, I may reconsider.

180$ a month for valet just for the service to suck this building needs to work on itself big time if I had 1 word to describe this place It would be overpriced this building is the worst of the worst

I did very well during my stay. The building was very nice and the valet parking service was very attentive and punctual.

It's disappointing that the man who manages the main office phone is neglectful and unprofessional while speaking to me. Poor customer service.

I'm living at this building for 3 years already, there is no better place to live in the area, friendly and knowledge management staff, clean, breathtaking views, family friendly. 0 complaint. Highly recommended

The Valet parking it's the worst. On Wednesday I left my car parked with the valet at night. When I received my car back my sunglasses had been stolen. All the attendants did was give excuses and deflect responsability.

Valet said $26 for 3 hours because he had to park in vip. Why is it my fault that you had no regular parking.

To start with the management is the worst. Lost packages, security non existing the guy fall asleep, valet parking drive like crazy, anyone can access the building and pool/gym no regulations at all, the mesanine floor amenities can only be used by the person who is in the contract of the apartment, you live with your girlfriend or childs? Forget it, no mesanine for them, no tv access, no pool table for them. The gym closes at 7pm, STOLEN Motorcycles and Amazon Packages caught on video… overall residents can’t stand no more and management does nothing and cares absolutely nothing about.

Living here for couple of months now and this place is close to all the attraction in the city. Friendly staff, affordable rents (if you get one because they are always 100% occupied). I like the place specially it is very close to Wynwood and Brickell. There are Lots of clubs and party places nearby too. Totally worth living here.

Poor management, no security. There has been several cases of missing packages and insecurity inside the building. The elevators are always dirty and smell really bad.