Midas, Zephyrhills FL

I took my car for brakes service today and was completely amazed by the level of customer service I received and observed while I waited. The prices were exceptionally lower than the dealership rates of grown accustomed to paying. Managers Jimmy and Joey handled every customer with professionalism, patience and care. This is rare during the holiday season. This location was recommended to me by a friend, and she was spot on. I will continue to use Midas Zephyrhills for my families automotive needs. Thank you for giving me hope in humanity.

Completely misdiagnosed my vehicle. Said it needed a rack and pinion, tie rod end and rotor. Quoted me $3,500. Went to another mechanic and it was actually a front wheel bearing. They did the job with parts for $370. Always get a second opinion

Went to get brakes done and within 2 hours of contacting Midas I was driving away with a new brakes. Great service and customer service, the price is reasonable.

Amazing group of employees at Midas in Zephyrhills. They are helpful, HONEST and care about their customers.

Midas is the ONLY place I take my vehicles to. They are honest, helpful, have never tried to scam me and they don’t pressure you when you need a repair.

I have been to Midas Zephyrhills multiple times. The guys here are incredible. Today I tried to bring them a thank you treat of cookies but another customer had already beat me to that! You can count on them to take great care of your vehicle and of you.

Joey and Joe run a great shop and they get work done when they say it'll be done. I recommend them to anyone. Especially if you're in a pinch and need a new battery quickly.

When it comes to tires they will try and sell you tires so far above MSRP it’s not even funny. I called and got a quote for a full set of 33x10.50r15 BF Goodrich KO2’s. BFGoodrich has the MSRP listed at $293.99. They tried selling them to me at $369.99 a piece. With an alignment, they said my total would be roughly $1900. Complete joke. Called a tire shop around the corner, they sold me the tires at roughly $270 before taking more of a discount off after coming from a different shop. Before discounts for the same tires and services it came out to 1300. Midas tried charging me 600$ more for the same service. What a complete disgrace of a store and joke of pricing. Won’t even waste my time calling to quote anything out there again. They don’t care about their customers, only the money that goes into their pocket.

The staff was very knowledgeable and the price for the repair was respectable. Will definitely use Midas for all my vehicles. Thanks guys for the service

They were affordable and took very good care of my mom when it came to the servicing of her car and explaining what was done to her car. Will definitely be going back

If you want someone to be rude to you and make you feel humiliated, go to Midas at Zephyrhills. I wanted to have my rear "resonators" delete on my car, and because they are not called resonators, but mufflers, they remove the front resonators. I never mentioned anything about working on the front. I'm no expert on exhaust, but if Joe "the nice guy on the phone" knows I want work in the rear of the car, at least he should have verified with me when they figured there are no resonators in the back. After the job was done and we realized there was a mistake, he yells at me and tells me that if I don't know the difference between a resonator and a muffler, it is my problem, then proceeded to turn his back without giving me a chance to try to work something out. At least I know the difference between the front and the back of a car, apparently he doesn't. I was willing to accept some blame, but after JOE pointed the finger at me (literally) while giving me a rude tone, turn around and disappeared, I realized he didn't want to make the right thing for the customer (ME) and I decided to use this route to express my frustration. I do feel bad for the mechanics that were there, I could tell they felt embarrassed by the way this guy Joe treated me. First time and last time at Midas. On top of that, they wanted to charge me $250.00 to fix the problem. Customer service - 0.00. I know Midas doesn't need me, but for sure they will not get great advertising from me. Thank you for nothing, Joe and Midas at Zephyrhills.

I purchased 4 new tires, mounted, and an alignment. Every one of my rims were deeply scratched all the way around. $900 paid just to get all my rims "ruined".

I had gotten my oil changed at a different place. They didn't do it properly so I had to take it in. The staff here was super helpful, friendly and got me in and out.

Had to take my car into the shop. My break lights stayed on all the time. Took it in and was an easy quick fix. Joey was a great help. Will be a return customer!

Can't get alignments right. Now having to go in again to see if they can get it right. This is already 2 different cars iv had this issues. Better off driving to Tampa. Gave them a 2nd chance but I'm done. While this was going on another customer had the same issue as me at the same time.was told 30min wait until my car will be worked on. Waiting over 1 hour just to get my car started.another hour and still not right.

Great job. Oil change and tires rotation. Told them about the icon on the instrument panel. Said oil change will take care of that. No up selling. Will go back again. Very professional.

Midas takes advantage of women, period! Zephyrhills FL Midas sold me 4 tires, alignment and other work which I later found out by a reputable shop was unnecessary work. I tried to replace my tires with less than 15K miles on them but they refused. I've contacted the Zephyrhills Midas (3 times) and corporate office (3 times), no reply. I will post my complaint on every website I can find re: Midas. Bad business! Takes advantage of women! Maybe a class action suit is in play because of the women who posted on the Midas corporate website. Shame on Midas!

Update 8/15/23.thank you for your response, however, I completed your online contact form twice with no response. Please advise. Thank you.

In business to CHANGE OIL, yet could not meet required mfr.oil specs for my vehicle. In addition, their lift could not accommodate my vehicle RAM 2500. THIS ALL REVEALED AFTER A SCHEDULED APPOINTMENT. WHAT A WASTE OF TIME!