Murphy's Home Services Inc, Destin FL

Not sure about the company or how their driver almost killed several people while
Driving from crestview to fort Walton. Cutting people off and screaming at people while riding extremely close behind them to get them to move then when coming into Shalimar the cop radar sitting on the side of the road clocked him at 90 before he continued to drive erratically and running lights. Beyond unprofessional to have somebody working for you that drives like this.

The Murphy's team is extremely responsive and cooperative. The techs always arrive on time and are never in a hurry to get to the next appointment. Twice, they told me I didn't need a particular service, saving me a couple hundred dollars. They also went the extra mile to obtain warranty coverage when the manufacturer resisted (>$700). I trust them explicitly and know I'll never pay more than I should. I've been using them for four years (Two HVAC installs plus a few service calls).

I was very impressed with the two gentlemen that came out to our house. They were very professional, very clean and just really nice guys. They did a wonderful job! Thank you!

Employees are considerate and knowledgeable. They also show up when they schedule and don't require a 5 hour window.

Really did not want to have to write this review, had hoped for a better outcome. After 4 visits over 5 weeks ice maker still not fixed. They replaced the control board and a water level sensor. We had told them initially that the push button on, off clean panel had not been working. That was never replaced.my husband tried to order it after we gave up with Murphy's and was told that part was no longer made/available. We feel like Murphy's was not being honest and that they should have known that some parts were no longer available. $460 in and we are having to buy a new ice maker.

I wish there was a negative star I could give them. They were sent through my home warranty company to fix my air conditioner. They left the wire laying on top of the ground and didn’t bury it. They said they were coming back to bury it and never came back. Called my warranty company to let them know. Murphys said they would bury the wire and planned on bury in ground without running it through pvc pipe When I denied it and wanted it covered they said the warranty didn’t cover burying a wire in the ground as if it was normal business practices for an AC company to leave 20ft of wire laying on top of the ground. They then told the warranty company that they rewired it as a customer courtesy and it would cost $300 to bury the wire. Funny thing is I never asked them to do it because I had no idea what they were doing in the first place. They just lied to the warranty company about a job they never finished. I heard the owner is a decent person, so he probably isn’t even aware of what they left not finished at this job. I wouldn’t recommend them to an enemy.

Great service. Ninety degree heat and a/c stops on Saturday afternoon. Came to house early afternoon, needed motor, got motor, came back and finished after 9pm. Can't please everybody, but i am very pleased. Thanks Andy, Chris was awesome

AC wasn't cooling at my vacation rental condo and of course it was a weekend. Called Murphys at the recommendation of previous owner. They got out there quickly and I didn't care to pay the $85 emergency fee to keep my renters happy; however, the tech said it was just a dirty filter.took the filter out.said he couldn't fit a new filter in there.so he just laid one on top of the unit and charged me $171. FYI, a dirty filter was not the problem as I have been having issues since then that the tech didn't even bother to check.

Called them to repair a broken glass stove top on a Samsung stove/oven. Excellent service from the receptionist and the repairmen. Very fast work and response too. A+ Highly recommend. Penny Parker

Three days to replace ac (condenser) fan motor. Paid $81 dollars extra for after hrs.service call. Tech.found problem Sat.morning. Could have went 15 miles to supply house and got motor, they were open until 12: 00. No! No action, no ac until Monday afternoon, only then because I went to supply house and picked up fan motor.
If you want your ac repaired in a reasonable time, DO NOT CALL MURPHY HOME SERVICE!

Literally just called the 24 hr emergency number. I was called back by the on call technician within 10 minutes. When i wxplained that my AC unit was down bis repky was " and you expect someone to come out at 1 am to fix it? " I am shocked. Whats the point of 24 hrs if you arent 24 hours? The professionalism of this technician was non existent. If this is any indication of their level of service then i feel bad for the owner. I have since called peaden hvac, the tech will be here within the hour.

Replaced my unit with Murphy's and have discovered they did not do the duct work properly. Cool air blowing in the attic and the return air is coming out of the attic.

Very horrible work came out to my house 12 times to fix my ac unit they said had leak in line running under house man they were wrong ran new line still leaked because that happen home warranty dropped us because to many calls beware

Great company! We had a complicated refrigerator repair case and these guys stayed with us all the way. We appreciate time, effort & patience! We highly recommend!

Easter Saturday afternoon and of course my condenser goes on the fritz. Called Murphy's and they were at my home in 30 minutes. Al was the tech and he figured out what the problem was in less than 5 minutes. Had me up and running in 20. Less than an hour after my call I was back in business. I won't even be late for my dinner plans. Reasonable Price - Great service! Thanks Murphy's.

I experienced excellent service on an after hours call Saturday afternoon. Mark Sanders came out, was on time, very professional and made sure everything was working properly before he left. Which was great because it was a hot July afternoon. He even called later on in the night just to make sure the house was still cool. Me and my wife will definitely use Murphys service again and if possible request Mark to come out, great service man!

Our refrigerator was making an awful noise. Murphy's was able to send a technician by who was on his way to another appointment. He diagnosed the problem and defrosted the unit enough so that we didn't need to listen to that awful noise all weekend. A new timer was installed within a week. Great service at a fair price. I'm never going to call anyone else!