Naffco Flooring & Interiors

Beware of working with this company! -make sure you get everything they say in writing and ask LOTS of questions regarding pricing throughout your project (IN WRITING). I dealt with Erika as a sales rep and she will say anything to get the deal, she told me things were included in the total price when they were not. She also failed to notify me of a price increase to my project until after the work was completed and there was no turning back. When I confronted her about this additional charge she refused to take any blame, even when I pointed out our signed contract and exactly where she did not follow their own policy. After spending over $15,000 on a small bathroom she did not even offer to meet me half way on my owed refund request and insisted on pointing fingers, refusing to take any blame for her mistake. She looped in her manager Michele who was just as unpleasant. I ended up looping in my cc company to handle the dispute. Overall Erika's lies and mistakes cost me over $2.5k on top of my initial invoice.

Very sad ending to working with this company since the worked competed by their tile profession, Travis, was actually beautiful.

Our experience with the Brandon location of NAFFCO could not have been better. Product, pricing, customer service, and installation were outstanding. Of particular note were the services provided by Jay Leeper and by the installation crews.

Jay not only provided my wife and I with the information required to choose the flooring that met our needs and wishes, he also quickly accommodated our post-Installation decision to install the quarter round we had previously rejected and did so quickly and at a reasonable price.

The installation crews were equally outstanding. Each crew was friendly and professional - explaining options thoroughly when choices were available. Each completed their installations quickly and to our total satisfaction.

We recommend Naffco Flooring and Interiors without hesitation.