NAPA Auto Parts - Beckmann's Auto Parts, Key Largo FL

The staff here is helpful, but I keep getting defective parts and paying a premium for the privilege. I'm going to order on Amazon instead since the failure rate is the same but the price is cheaper

NAA Auto Parts had exactly what I needed at a reasonable price! Their customer service is awesome.

I have perviously being in advance auto parts for a code in my vehicle and get decline (but Napa is another level great customer service and came out with an answer) keep the good job guys love Napa

John behind the counter really knows his stuff! Got me what I needed with a quickness unmatched by any! For all your repair needs go see John and the guys at Napa!

This store has gone down hill. Purchased a battery who cannot not install for my vehicle. Had I known I would of never purchased from here. I recommend asking prior to buying what their store is capable of doing and the knowledge of these people who don’t even know how to install wipers. I suggest going 100 feet and using advanced. I called the marathon office spoke to manager Lee regarding the managers name and he was kind enough to let me know his name. None of his staff members could express his name either. This is poor customer service in my opinion.
I WILL NOT be purchasing from there again. I spoke with other locals around and stated that this is normal behavior coming from Gary the manager from this location. I refunded my purchase. Super sad.

If I could give this place negative stars, I absolutely would. Not only is it filthy, disorganized, and poorly stocked, but there is usually an angry guy in the back swearing loudly into the phone. Add today's unacceptable experience with an utterly useless counter guy who, when I brought the screen shot and Napa part number of the item I was looking for, literally pulled out a dog-eared greasy paper catalog.perhaps hoping to unearth, from this ancient tome, the incantation which would conjure computerized inventory skills? It wasn't to be, but emboldened him to be condescending and possibly mysoginistic. Nope! I am a pragmatic optimist and even so, will never use this store again. Would rather drive back to the mainland, and that's saying something: (. Truly awful place. Napa should rescind their franchise.

Bening a female the men that work in this store were great. They helped in everyway. Thank you again.

Great Local Guys. Excellent friendly service always! Best prices. Great array of Auto, Boat, Paint, and Mechanical Products. Also have a used oil reservoir for use during business hours. Best Auto Parts in the entire Florida Keys.

Worst experience with a NAPA I've had in 20 years. The owner doesn't care about the customer and the employees aren't trained well enough to accurately relay company policies to customers. I would definitely advise going to the Advance Autoparts 30 feet to the south, and this is coming from someone who typically will exclusively shop at NAPA for my auto parts needs. Its a shock to me corporate NAPA allows this business to use their name.