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NeuroSpa, Tampa FL

Address 6511 Gunn Hwy, Tampa, FL, United States
Phone +1 813-605-1122
Hours
Monday7:00am-7:00pm
Tuesday7:00am-7:00pm
Wednesday7:00am-7:00pm
Thursday7:00am-7:00pm
Friday7:00am-7:00pm
Website www.neurospamentalhealth.com/locations/citrus-park
Categories Mental Health Clinic, Counselor, Doctor, Medical Clinic, Mental Health Service
Rating 5 17 reviews
Nearest branches
NeuroSpa — 2306 Ashley Oaks Cir STE 101, Wesley Chapel, FL
NeuroSpa — 5147 S Lakeland Dr Ste 1, Lakeland, FL, United States
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Counselor NeuroSpa reviews

17
Sort by: date highest rated lowest rated most helpful
Eric
December 24, 2023 10:06 pm

Tms therapy has helped more than decades on various depression anxiety medicine. Them team there was incredible helpful and supportive.

Michael
August 28, 2023 10:00 pm

Thank you Sam, Olivia, Stephanie, & Jill for your overwhelming kindness. Depression/anxiety/hopelessness sucks, but you all have given me so much hope and I wanted to express my sincere appreciation.

allison
August 23, 2023 6:58 pm

My experience has been completely wonderful at NeuroSpa. I was hesitant because I have struggled with mental health providers for years. NeuroSpa has truly changed my life. I feel completely supported in my mental health journey. Jenny P is the office coordinator and she is wonderful at accommodating my schedule, Stephanie C manages my medication’s and I never have to feel judged for asking for help. She is also more knowledge psychiatric medication than any doctor I’ve been to in the past. The crown jewel of NeuroSpa is Aleia T. She is my therapist, and how she makes sense of the craziness coming out of me; It’s truly astounding. She has been able to help me break down my traumas, recognize my triggers, and change my perception of how I think about myself I would recommend NeuroSpa to anyone and everyone!

Andrea
August 23, 2023 5:25 pm

Stephanie Cooke, actually deserves more stars.as a woman veteran of color, I have spent a great deal of this trauma recovery being unseen and unheard and having folks place bandaids where surgery needs to take place. Dr. Cooke sees me, she hears me, and what is more, she CARES. My 1st treatment was amazing, with no nausea and no head swimming. I was up the next day ready to go. She prescribed me medication that is helping me find my way to remission. She is a dealer of HOPE. I trust her with my care; this is one of the best things the VA could have done to partner me with this care facility. I am not where I want to be in this journey, but I am not where I was and I have faith that I will be farther along receiving treatment from Ms. Cooke. Because of her I have a bedtime routine, and I wake up in the morning able to function; post-traumatic stress steals lives, and she is helping me get mine back one treatment at a time. To be seen and heard in medical care is EPIC. I feel like I can be my version of normal because of her care. This space should be the model of care, many abuse power when folks are already ill. Namaste, she is helping me to keep swimming, like Nemo.

IGY6

Klaus
August 22, 2023 6:17 pm

I’ve been going there now for several months and the entire staff, Stephanie, Jennifer, Jenna, Olivia and Michael are all very caring and professional.
Thank you Team!

Kelly
August 22, 2023 5:21 am

All of the professionals, there are more than just professionals. They make you feel at home and like family. They are willing to listen and come up with answers. I can't say enough about Stephanie, Jenny, Jenna, and Michael.
There's no other team i'd rather have my mental health concerns addressed! !

Tarra
August 22, 2023 4:01 am

I am so thankful for NeuroSpa Citrus Park! My TMS journey has been along time coming and I truly believe it changed my life for the better. To me, TMS felt like a big commitment, between work and home life I thought it would be hard to manage adding TMS into my routine. But thanks to everyone at the clinic being so amazing and helpful I was able to accomplish this goal that I’ve wanted for so long. The care you get with them is top notch with every interaction. Dr. Jill Moran has always been there for me no matter what and took the time to understand me. Jenny is, if at least, one of the most wonderful people I have had the pleasure of meeting. I whole heartedly believe if it wasn’t for her I wouldn’t be where I am today. Thank you always Jenny! Olivia and Jenna are always there to greet you with a smile and they both are very educated and knowledgeable about anything TMS related. They would always ask me questions to make sure I was doing good, they are all a great group of people who genuinely care about your well-being. I would recommend them 10 times over to anyone looking for help with their mental health journey. Thank you!

Megan
August 22, 2023 3:02 am

After years of struggling to stabilize my severe treatment-resistant depression and anxiety with several doctors and countless medications, I finally feel like I am in the right place with the right provider to get and stay better. When I say Stephanie Cooke (ARPN) saved my life, I am not exaggerating. She gave me hope when I had none, and refuses to give up on me and my journey to feeling better. I have never met a more passionate, caring, and supportive medical provider. I highly recommend Stephanie and her team at NeuroSpa Citrus Park.

Bill
August 21, 2023 4:00 pm

Stephanie is absolutely terrific.
She makes me feel better every time I see her.
I give Stephanie an A+.
I would go higher if it was allowed!

Andrea
August 21, 2023 1:14 pm

NeuroSpa in Citrus Park are the most amazing people I have ever met in a medical facility. They truly care about their patients. They have helped me with my life in so many ways. They are very understanding. They are very professional! They always listen to my concerns. I would like to personally thank, Dr. Upshaw, Stephanie, Olivia, Olivia2, Jenny, Jenna, Aleia, Renata, and Mike! When I lost hope in getting any help, Citrus Park-Neurospa helped me with changing my life. Again, Thank you for being amazing PEOPLE!

Colleen
August 19, 2023 4:03 pm

Jenny, Stephanie. Ladies THANK YOU SO VERY MUCH! With you by my side to help me, I will beat this!

Jenny
August 18, 2023 5:53 am

I cannot say enough amazing things about this practice. The staff are fantastic humans. Jenny, Jenna and Mike and Dr Upshaw have been so exceedingly kind to me (and my family) They went above and beyond with customer service. Each time I go, I’m treated so well, and the environment is very calming. The billing department is also very understanding in understanding my financial situation too. It’s really so heartwarming to me to see such people who care so much.
My anxiety and depression have taken over my life but this team is giving me the tools I need to take it back. Many places claim that they care about your mental health, but NeuroSpa has repeatedly proved that they truly do care about your mental wellbeing. I’m so grateful I found them to help me on my journey. Thank you so very very much.

Lex
August 17, 2023 10:16 am

I have been seeking treatment for my clinical depression for decades. In all those years I have never made more improvement than I have working with Stephanie Cooke at neurospa in Citrus Park. I had my first appointment with Stephanie for IV Ketamine over 3 years ago and since then I have never felt better.

I was nervous before my first appointment but Stephanie explained everything so thoroughly and really listened to and addressed any concerns that I had. In all my years of appointments I am always met by the same level of compassion and knowledge. I’ve never felt so listened to and cared for by a medical profesional.

While I believe ketamine saved my life I truly believe it wouldn’t have been successful without the expertise and kindness of Stephanie. I simply cannot recommend or thank her enough!

Tanis
August 12, 2023 8:08 pm

I can't express enough how grateful I am for my experience.

Living with a lifetime of anxiety, depression, and multiple diagnoses hasn't been easy, and I decided that alternative treatment was necessary. I had looked into ketamine for years but was too scared. From our first meeting, Stephanie made sure I felt comfortable and supported throughout the entire process. Her patience, understanding, and genuine concern for my well-being truly made a difference. I'll never forget how Stephanie held my hand when I was scared, offering not just medical expertise, but also the human connection that's often lacking in healthcare settings.

The treatment itself was nothing short of life-changing. Stephanie provided a safe and soothing environment where I could truly relax and focus on my healing journey.

Thanks to Stephanie and my therapist Alex, I've experienced improvements I never thought possible. My anxiety is 10% of what it used to be and I am no longer depressed, after 46 years of bouncing from med to med and therapist to therapist. While I know that everyone's journey is unique, I can wholeheartedly recommend Stephanie and the team at neurospa to anyone seeking alternative treatments for mental health challenges.

Thank you for your exceptional care and for helping me take steps toward a brighter future.

James
August 12, 2023 10:32 am

I’ve done TMS therapy and I have felt a dramatic difference in my mood, temperament, and my desire to do thing from day to day tasks to big projects instead of sitting on the couch.
The staff at NeuroSpa, Jenna, Mike, and Jenny are hands on. They are understanding (you may not be at your best), and very courteous.
Dr. Upshaw explains everything very well, checking in on my progress frequently. Maintains a positive treatment that has worked for me.
If I had done this as a kid or young adult, I’d be a different, more centered person earlier in my life. I’m glad I reached it now. It’s never too late.

Richard
August 10, 2023 7:02 pm

I had the pleasure of working with Alex at NeuroSpa Citrus Park, and I can't speak highly enough of her. She's not only kind and compassionate, but also incredibly skilled at what she does. Her guidance has had a profound positive impact on both my wife and me. We're truly grateful for her expertise and support.

Bonnie
July 27, 2023 7:46 pm

I have suffered clinical depression for 50 years. Upon hearing about NeuroSpa, I decided why not at least investigate. I called and had a virtual meeting with Stephanie. Stephanie explained everything to me very thoroughly and came across as very caring. After the meeting, I discussed it with my husband. Stephanie never pressured me and was patient waiting for me to make a decision. I chose the ketamine IV therapy to complete first. Upon arriving at the office for my first treatment, I was feeling a little scared. That fear immediately disappeared when the staff greeted me. The staff was so nice. When I met Stephanie, she made me feel so comfortable. She treated me with such respect and care knowing I was a little scared. She explained what she was doing and was above and beyond helpful. I have now completed all 6 treatments and I am sad I cannot go back. After each treatment she took her time talking to me and listening to how I felt. Not only have the treatments helped me very much, but I will miss seeing Stephanie and the other staff members. Stephanie is just the greatest! I highly recommend ketamine IV therapy and I highly suggest you go to this NeuroSpa for your treatments. You won't be sorry.

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